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The China Eastern 737 Crash

March 22, 2022

FIRST THINGS FIRST, it’s important to employ my usual post-crash disclaimer: When planes go down, initial speculation is often misguided and wrong. Early clues that appear straightforward and revealing turn out to be complicated and unclear.

All we know for certain is that China Eastern flight 5735 was cruising at 29,000 feet when something went disastrously awry. The jetliner, with 132 people aboard, fell into a high-speed plunge. Radar reports show that it leveled off briefly at around 8,000 feet, began a brief climb, then fell into a second plunge from which it never recovered, disintegrating into hilly terrain near the city of Wuzhou. There were no survivors.

The severity of the plunges, which were tracked by air traffic control radar, together with harrowing security camera footage showing the stricken jet in a vertical dive, offer some of those clues that we need to be careful with. Whatever went wrong, it happened quickly and catastrophically. There was no distress call.

This tells us a lot, but also it tells us nothing. Any number of things is possible, from a bomb to a flight control system somehow gone haywire. One cause being thrown around is “structural failure.” Did some portion of the tail or a stabilizer separate from the aircraft? Perhaps. But if so, why? Design flaw, faulty repair, explosive decompression? There can be layers to these things.

That the descent was temporarily arrested is the most interesting part. It suggests the pilots were able to maintain or regain some semblance of control, at least briefly. This lessens the probability of certain scenarios — a bombing or major structural failure, for example, the results of which tend to be a more consistent sort of plummet. Yet nothing can be ruled out entirely. A friend of mine even came up with a pilot suicide hypothesis that, although extremely unlikely, is nonetheless plausible

The plane was a Boeing 737-800. The -800 is one of the “Next Generation” (NG) 737 variants. It first flew in 1997, and today is one of the most popular jetliners in the world.

The 737-800 is not equipped with the stall avoidance system that led to the 737 MAX crashes a few years ago, but the jet has had a few problems over the years:

In 2005, a group of former Boeing employees filed a lawsuit claiming that some Next Generation 737s had been manufactured with defective parts. These parts, it was contended, may have contributed to the fuselage breakups of a Turkish Airlines 737 outside Amsterdam in 2009, and the nonfatal runway overrun of an American Airlines 737 in Jamaica that same year. The ex-employees lost their case, as well as their appeal. Investigators, including the NTSB, found no link between faulty parts and structural failure.

In 2019, fatigue cracks were discovered in the wing-fuselage attachment sections of approximately five percent of the global 737NG fleet, leading to a series of mandated inspections and repairs. But this applies primarily to older -800s that have exceeded a particular number of flight hours and cycles (takeoffs and landings). The airplane that crashed in China was only seven years-old.

A rudder defect was blamed for at least two 737 disasters in the 1990s, plus a number of nonfatal incidents. These were earlier-generation variants, however, and the plane’s rudder servo system was redesigned.

You might also come across articles highlighting the high number of incidents and accidents involving 737s over the decades. Be wary of how these numbers are presented (usually as raw totals, without meaningful statistical context), keeping in mind that more 737s have been built than any other jet.

And so, there’s nothing at this point to suggest flight 5735 was brought down by a design flaw or potential negligence on the part of the manufacturer. And while I’ve never been much a fan of the 737, it’s not because I consider the plane unsafe. No matter, the wolves are out for Boeing, and have been since the MAX crashes. With the company’s reputation in tatters, this couldn’t have come at a worse time, regardless of who or what is to blame.

“Boeing Faces New Upheaval After Crash of Chinese Airliner,” read a headline in yesterday’s New York Times. “No fault has been found,” the article continues, “but the company, which has been trying to overcome a recent legacy of design and production troubles, is likely to get scrutinized.”

It certainly will be. But let’s maybe not go that route until the facts are in. We live in a time when everyone wants quick and concise answers, I know. But air crash investigations take months, sometimes years. Even then, we don’t always learn the whole story.


NOTES AND WHATNOT:

— China’s domestic airline market is roughly as large as that of the United States. Once much maligned, the country’s aviation safety record has improved considerably over the last two decades and is now considered among the safest. China’s last major accident was a decade ago.

— In the old days, China had only one airline: the Civil Aviation Administration of China (CAAC), which was second only to Aeroflot in size. And like Aeroflot, it was eventually broken up, splintering off dozens of smaller independent carriers. One of those was China Eastern. Based in Shanghai, China Eastern is today the country’s second-largest airline, just behind China Southern, with a fleet of some 600 aircraft and a route structure extending to Europe and North America.

— We can thank the security-industrial complex for these furtive glimpses of crashing planes we’d otherwise never see. Pentagon, etc. Now this one.

— Those puffs of smoke visible in the video look to me like engine compressor stalls. Jet engines will not function properly in a vertical dive, effectively hiccuping.

— One upon a time, a plane crash in a foreign country killing 132 people would have been a relatively minor news story. What happened is obviously tragic, but the amount of attention that crashes receive nowadays helps underscore how rare they’ve become.

 

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Q&A With the Pilot, Volume 3

AN OLD-TIMEY QUESTIONS AND ANSWERS SESSION.

Eons ago, in 2002, a column called Ask the Pilot, hosted by yours truly, started running in the online magazine Salon, in which I fielded reader-submitted questions about air travel. It’s a good idea, I think, to touch back now and then on the format that got this venerable enterprise started. It’s Ask the Pilot classic, if you will.

Expect more of these Q&As in the coming months, if for no other reason than I enjoy putting them together. They’re geeky, but they’re fun. And I’ll never run out of fodder. It’s the nature of the business, I suppose: commercial flying is vastly misunderstood, and one of those things that everybody has a question about.

That’s good for business, but it’s frustrating as well, because much of what the public presumes about commercial flying is based on bad information. If there’s a Golden Rule to this gig, it’s this: never, ever, underestimate the traveling public’s disdain for the airlines and its willingness to believe almost every false rumor, exaggerated story and conspiracy theory. I receive many emails beginning with the words “Is it true that…” and inevitably it’s my duty to politely informing the reader that the answer is no.

Q: Is it true that jetliners have windshield wipers?

No.

I mean, yes. This might strike you as quaint, but most airliners are indeed equipped with wipers. They’re used on the ground, and during takeoff takeoffs and landings if precipitation is heavy. They are effective at keeping the windscreen clear, but tend to be very noisy. Often there’s a speed restrictions (around 200 knots, give or take), above which they should not be turned on. Some planes use a system that instead blows engine bleed air across the glass. Cockpit windows are also electrically heated to prevent ice and frost accretion. The individual panels use separate circuits and heating elements so that a failure will affect only one section. Heating also increases flexibility, providing extra protection against bird strikes.

The glass is unbelievably strong — bank-teller thick and bolstered by high-strength frames. Somewhere on YouTube is a video of maintenance workers attempting — and failing — to shatter a discarded cockpit windscreen with a sledgehammer.

If that all sounds expensive, it is. Swapping out a single cockpit pane can run tens of thousands of dollars.

Q: I was on a flight to Madrid, and about halfway through the captain said we needed to make an emergency landing because of a crack in the cockpit windshield. A short while later he told us that because we’d descended to a suitable altitude, we could proceed to Madrid as planned. I would think that with a crack in the windshield you’d want the plane on the ground ASAP.

Strong as they are, aircraft windscreens occasionally do crack. In all but the rarest cases, however, cracking will not cause a shattering or rupture of the window. How to deal with the crack depends on its size, the location, and how many layers of the glass are affected (there are multiple layers). The checklist might call for a speed reduction, and/or depressurizing in order to reduce stress on the glass. Or it might call for nothing at all.

Depressurizing requires a descent to no higher than 10,000 feet. Once at the appropriate height and speed, and so long as fuel allows, it may be possible to continue flying without further trouble.

This is the kind of thing that the crew would coordinate with maintenance personnel. Ultimately it’s the captain’s decision, but dealing with malfunctions is often a team effort between the pilots and staff on the ground, with whom we communicate via datalink or radio.

Q: We were sitting at the gate, preparing to board a flight to San Francisco. The plane was a 757. I was amazed when I looked out and suddenly saw one of the pilots with his arm hanging out the cockpit window!

Another peculiarity of cockpit windows is that some of them can be opened when the plane is on the ground. It’s normally the side windows — never those in the front — that have this capability, and only on some aircraft. The 757s and 767s that I fly are two of those aircraft. It gets hot in the cockpit with all of the lights on and electrical equipment humming, and I often crank a window open for fresh air.

The apparatus that does the latching and sliding is strictly mechanical, and also allows the window to be used as an emergency exit. It’s a long way down, so an escape rope is usually tucked into an adjacent sidewall or ceiling panel. (When commandos stormed a hijacked Air France flight in Algeria in 1995, the first officer fractured an elbow and thigh after leaping 16 feet from the cockpit of an Airbus A300.) The window fits into the frame much like a plug, and similar to how an aircraft’s doors cannot be opened during flight, neither can its windows, so long as the plane remains pressurized.

While all that glass makes for a splendid view and the chance for some fresh air, it also has a downside. Namely, noise. Going nose first into 600 miles-an-hour of onrushing air produces an exceptional racket. Ambient cockpit noise levels average about 75 decibels. Over the course of a multi-hour flight, that induces fatigue. Over the course of a career, it induces hearing loss. Engineers have tinkered with active noise reduction technology and better insulation, but the easiest way of dealing with the problem is either with a noise reducing headset or, more routinely, a pair of foam earplugs.

An A380 with open cockpit window.   Photo by the author.

An A380 with open cockpit window.   Photo by the author.

Q: It has always puzzled me why airliners deploy their landing gear so long before landing, yet tuck it away almost immediately after lifting off. Dropping the wheels so soon must cause a lot of extra drag and fuel burn.Sometimes that drag is helpful. Dropping the gear can be a useful tool when air traffic control sets you up too high or needs you down in a hurry. This causes a racket, however, and isn’t the most graceful way of descending or decelerating.

Normally we deploy the landing gear at somewhere around 2,000 feet on final approach. Mainly it’s just to be certain that everything is steady and stable at a reasonably early point. Lowering the gear has a significant aerodynamic impact — mainly in the adding of wind resistance, i.e. drag — thus requiring power and pitch adjustments to maintain speed, altitude, or rate of descent. It’s best to have that out of the way early on to help establish what pilots call a “stabilized approach.” Deploying the gear close-in to the runway could cause a sudden shift in airspeed and attitude exactly when it’s critical not to have a sudden shift in airspeed and attitude.

On takeoff, however, this works to a plane’s advantage. Remember, the moments just after liftoff are the most critical moments of any flight. The plane is making the transition from ground to air, and margins are relatively thin. The more help it can get — such as eliminating the drag caused by dangling struts, tires and doors — the better. On approach, by contrast, flight is well established and the margins much fatter.

All planes have maximum speeds for deployment and retraction. Airstream stress is more of an issue for the doors than for the gear assembly itself. For this reason, some of the doors will open as the gear comes down, then close up again.

Q: Whenever I have a window seat, I watch for the deployment of the wing flaps, especially during takeoffs. There have been crashes because pilots “forgot” to extend the flaps. Can you explain the process involved with the flaps?

Flaps help a wing generate lift at low speeds. Commercial aircraft will take off with the flaps extended to some intermediate position. The specific position, calculated prior to departure, depends on weight and runway length. On planes that are so equipped, leading-edge slats will also be deployed. These droop down from the forward part of the wing, and provide the same function as flaps. Flaps and slats work in concert, and are extended or retracted using the same control lever. In other words, moving the lever to a certain position will adjust both surfaces.

(On the 767 that I fly, setting the flap lever to position 1 drops the slats to the so-called midrange position while the flaps remain up. Moving the lever further, to the 5 position, which is the one most commonly used for takeoff, the slats remain in the midrange setting but the flaps extend slightly. On landing, setting the flaps to positions 15 through 30 moves the slats all the way down, while the flaps extend even further.)

Flap position is verified, re-verified, and verified again prior to takeoff. At my carrier, our checklists include no fewer than three challenge-and-response calls before reaching the runway. On top of that, commercial planes are equipped with a warning sensor that sounds an alarm if the flaps are not deployed at the moment thrust is advanced for takeoff. When using the checklists, we verify not only the flap handle position, but the indicator gauge also, to make sure the flaps’ actual position agrees with the commanded position. If or some strange reason they don’t agree, and for some strange reason we missed this, a separate warning system is triggered.

So, how it is that planes have crashed on takeoff because flaps weren’t properly set? I can think of three cases when this did indeed happened. In all three it was due to a combination of unusual circumstances: The pilots were rushed and neglected to verify position, and, for reasons that investigators could not decipher, there was a simultaneous failure of the warning system. Nowadays, however, improved checklist discipline makes a repeat of this type of accident extraordinarily unlikely.

Flaps and slats are very important during landing as well, but there’s more wiggle room here. Should they fail to deploy, either partially or at all, we can adjust by using a faster approach speed. This, in turn, affects landing distance, braking, and so on, sometimes to the point where a plane will need to divert to a longer runway. “No-flap landings” are a common simulator exercise.

 

EMAIL YOUR QUESTIONS TO patricksmith@askthepilot.com

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Portions of this post appeared previously in the magazine Salon.

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What the War in Ukraine Means for Air Travel

March 4, 2022

THE RUSSIAN invasion of Ukraine is impacting commercial aviation on multiple fronts — as wars tend to do. It remains to be seen how long the effects last, or how deeply they’ll be felt. Will NATO countries join the fight? Will tourists shy away from European destinations in general? Even in a best case scenario, this is the last thing the airline industry needs, just as the coronavirus pandemic appears to be winding down.

Oil is knocking at $130 a barrel as nations discuss ratcheting up sanctions, possibly banning the import of Russian petroleum. Although jet fuel prices have been higher in the past, the problem, right now, is that airlines lack the pricing power to stay in synch. Business travel is still down considerably, especially in transoceanic markets, and passing these costs to the customer is more difficult than it was in, say, 2008, when oil was last this expensive. The price could skyrocket further; it could stabilize or fall. Nobody knows.

Meanwhile, Russia has closed off its airspace to foreign carriers. The big issue here isn’t so much the cancellation of flights to and from Russian cities, but rather those routes overflying Russian territory, especially the country’s northern areas, including Siberia. Russia is a gigantic piece of land, and hundreds of long-haul flights overfly these regions weekly on routes connecting Europe and North America with Asia.

This might not make sense if you’re looking at a flat map or atlas; you need a globe to better visualize it. The shortest distance from the U.S. to India, for example, goes more or less due north, up over Siberia and down through the very heart of Russia. A flight from the U.K., France or Germany headed to Japan, China or Korea, similarly relies on Russian airspace.


United Airlines has suspended its flights to Delhi, but on the whole it’s the Asian and European airlines who are feeling the pain. Most flights between the U.S. and Pacific Rim cities can be re-routed without much trouble. This isn’t so for flights between Asia and Europe. Alternate routings are possible — down through the Gulf, across India and such — but they’re substantially longer, in some cases requiring a stopover. Not only does this increase fuel costs, it wreaks havoc with logistics, crew staffing and scheduling. Longer travel times mean that passengers can no longer make onward connections, and so on. It’s a very expensive problem, with disruptions rippling through an airline’s operation.

JAL and All Nippon have cancelled all of their flights to Europe. Air France, KLM, Lufthansa and British Airways have been canceling or re-routing dozens of departures. This simply isn’t sustainable.

To say nothing of the airspace over Ukraine, which has become a no-fly zone for pretty much anybody (though, as of a few days ago, Air India’s flights to and from Europe were still passing overhead). The skies above Ukraine are obviously dangerous, but this isn’t new. People have largely forgotten about it, but eight years ago, pro-Russian forces shot down Malaysia Airlines flight MH17 over the country’s disputed Donbas region, killing 298 people. (In 1983, a Soviet fighter jet shot down Korean Air Lines flight 007 after it strayed into restricted airspace over Sakhalin Island, killing all 246 on board. And in 1988, the Navy cruiser Vincennes shot down Iran Air flight 655 over the Persian Gulf, killing 290.)

Reciprocally, many nations have banned Russian-registered planes from their own airspace. This includes the European Union, Canada, and the United States. The big loser here is Aeroflot, which had been flying to dozens of European capitals, as well as to New York and Los Angeles. Aeroflot’s routes to Caribbean holiday destinations are affected as well.

Even worse for Aeroflot, Boeing and Airbus have cut ties with the carrier (as well as with other Russian airlines), and will no longer offer support or supplies. Aircraft lessors have rescinded their leases, and Sabre, which acts as Aeroflot’s online booking agent, will no longer allow customers to book seats. This will severely cripple Russian’s commercial aviation sector, if not ground it completely.

One of the oldest airlines in the world, Aeroflot began flying 98 years ago. In its Cold War heydays, it was by far the largest airline in existence, roughly the size of all the U.S. carriers combined. Numerous smaller airlines splintered off following the collapse of the Soviet Union, but Aeroflot itself carries on, still using its elegant, Soviet-era hammer and sickle logo.

Aeroflot has never had much of a reputation either for service or safety. Some of that is deserved, some not. Flipping through the crash records from the 1960s through the 2000s, the Aeroflot name does appear more than any other. But you have to consider its size at the time. Add up all of the crashes involving American carriers during the same span, and now the totals are a lot more equal. Since the Soviet breakup it has had only four fatal accidents, one of which involved a subsidiary.

One of my biggest thrills was riding aboard Aeroflot in 1986. We flew from Moscow to Leningrad, as St. Petersburg was still called at the time, on a Tupolev Tu-154 — the Russian version of the 727. A few days later, on the quick hop from from Leningrad to Helsinki, it was a Tu-134. The babushka cabin attendants served us a cup of tasteless, urine-colored apple juice and what appeared to be a hamburger bun stuffed with newspaper.

Next to me on the plane out of Moscow sat a Muscovite about my age –- a blond kid with a jawline like the villainous commie boxer from Rocky IV. This was 1986, remember, with the Cold War still on, and my seatmate was aghast at the novelty of encountering an actual American. He was thrilled to shake my hand and try out his English. He’d just gotten a new camera, and he took it from the overhead bin to show me proudly. At least I think it was a camera. Oversized and clunky, the device looked like a blender held sideways. He kept calling it “my apparatus.”

Our high-altitude détente continued all the way to Leningrad. “I can show you of America,” said my friend. And with that he took out a piece of paper. Beaming, he proceeded to draw me a picture of the World Trade Center, accurately placing the north tower’s cloud-popping rooftop antenna. Pointing to the buildings he said, “One hundred and ten stories!”


Ukraine, by the way, is the home of Antonov, which has been building commercial airplanes since 1946. Formerly known as the Antonov Design Bureau, the company is named for its founding designer, Oleg Antonov, and for decades was a supplier of passenger and cargo planes for the Soviet Union.

Last week, at Hostomel Airport outside Kiev, Russian forces destroyed the only example of the Antonov An-225, the six-engine behemoth originally built to carry the Soviet space shuttle, “Buran.” It was the largest airplane ever made.

I once saw the An-225 at Bradley Airport outside of Hartford, Connecticut, of all places. It had been chartered there to pick up medical equipment, we were told, for the treatment of victims of the Chernobyl disaster.

 

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Joining Forces

February 8, 2022

THIS WEEK, Frontier airlines announced it would acquire Spirit Airlines, thus turning two of the nation’s biggest low-cost carriers (LCCs) into one.

What does this mean for consumers? Most importantly, fingers crossed, it means we won’t have to look at Spirit’s ugly yellow planes anymore. Beyond that, I really don’t know. Not a lot, probably. Maybe fares will go up in some markets. Maybe they won’t. Any time airlines combine forces, there’s a resulting media chorus about all the awful ways in which the merger will impact travel: higher prices, fewer flight options, and so on. The actual repercussions tend to be subtle.

Frontier’s main hub is in Denver. Spirit’s headquarters are in Florida, with a concentration on eastern cities, as well as numerous routes into Latin America and the Caribbean. In this respect the merger makes sense, with the two company’s route structures complementing one another. A “classic” merger, if you will. Once approved by regulators, the new carrier will be the fifth largest airline in the United States, just behind American, United, Delta, and Southwest.

Frontier was established in 1994, and operates about 110 aircraft. It’s not to be confused with the original Frontier airlines, which collapsed in 1986 after a boondoggled takeover by PeopleExpress. Spirit was founded in 1993, and currently flies 175 planes, all of them of the Airbus A320 series.


Mergers, acquisitions, takeovers. Consolidation is the story of commercial aviation in this country. Take a look at the lineages of American, Delta and United. Those three alone carry the DNA of at least twenty carriers absorbed over the years.

Today we have fewer airlines overall, but there’s plenty of robust competition. Fares remain historically cheap and there are flights going everywhere, all the time. Despite waves of consolidation, the fallout for travelers has been largely positive. The list below highlights the most significant mergers since Deregulation in 1979:

2016. Alaska Airlines purchases Virgin America
2013. American Airlines purchases US Airways
2010. United Airlines merges with Continental
2010. Southwest Airlines buys AirTran (formerly ValuJet)
2008. Delta Air Lines acquires Northwest
2005. America West Airlines purchases US Airways
2001. American Airlines takes over what’s left of TWA
1991. Delta buys the ailing Pan Am’s transatlantic network
1989. USAir takes over Piedmont Airlines
1988. USAir acquires Pacific Southwest Airlines (PSA)
1987. American acquires AirCal (formerly Air California)
1986. United buys Pan Am’s transpacific and Asia network
1986. TWA takes over Ozark Airlines
1985. Delta Air Lines and Western Airlines combine
1986. Northwest merges with Republic Airlines
1980. Pan Am acquires National Airlines
1979. Southern and North Central become Republic

It’s unknown, for the moment, which name the new Frontier-Spirit enterprise will settle on. Will it be Frontier, Spirit, or something completely new? The Frontier name is nice enough, but it evokes a particular region — as it was designed to do. It makes you think of Colorado, the American West. The tails of Frontier’s planes feature a menagerie of great American wildlife: grizzlies, elk, salmon and the like. Spirit is more generic, and probably a better fit for a carrier whose routes reach into South America. Just please do something, anything, about that yellow paint job.


While mergers often appear uneventful on the outside, things can become quite contentious on the inside, among the employees. This especially true within the pilot ranks. Seniority controls everything for pilots, from which plane you fly to the quality of your monthly schedule, and when pilot groups are suddenly combined, the seniority list has to be rebuilt in a way that is more or less equitable to both sides. As the saying goes, good luck with that.

Sometimes, when one airline buys another, the airline doing the buying simply takes the entire roster of the airline being bought and moves it to the bottom. In other words, if airline A purchases airline B, forming airline C, all of the airline B pilots are now junior to all of the airline A pilots. Pilots call this “stapling.” This is what happened when American took over TWA, and is more of a concern when the groups are represented by different unions — or by no union at all.

The Delta-Northwest integration in 2008 was about as seamless and peaceful as the pilots (or their management) could have hoped for. In the cases of American-TWA, or Northwest-Republic, on the other hand, things didn’t go so smoothly. The “green book” pilots from Republic spent two decades clashing with the “red book” pilots of Northwest. To this day many former TWA pilots, some of whom spent years on furlough after their airline was bought by American, feel they were tossed under the bus.

 

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Tell Me About This Photo

February 1, 2022

I FOUND THIS picture on the Interwebs. It’s an aerial shot of Boston-Logan, my hometown airport. Judging from the liveries and aircraft types, I’d put the date at 1986, give or take a year.

What a time capsule. We see USAir’s red tails; a United DC-8; a pair of Piedmont 727s; a Delta TriStar; a United DC-8. And most obvious, maybe, is the old terminal A, home to Eastern Airlines. Three of the carrier’s Airbus A300s, which it used on Shuttle routes to La Guardia, are visible. You can’t make it out through the shadows, but the latticed façade and five-story archways of this building bore a likeness to the lower curtain wall of the World Trade Center in Manhattan — and not by accident, for both were the work of architect Minoru Yamasaki. And, standing sentry, there’s Logan’s unmistakable control tower. The 16th floor observation deck would still have been open.

But something else really jumps out at me. And it’s not something we can see. It’s something we don’t see. I want you to study the picture and tell me what’s not there. Air travel in 2022 is quite different from air travel in the 1980s, and a big reason for this difference is the thing missing from this photograph. What is it?

The answer appears on the next line. See if you can figure it out before scrolling.

Photo by Aerial Photography International.

What I’m talking about is the complete absence of regional jets.

No Expresses, no Connections, no Eagles, and so forth. No Canadairs or Embraers. Every single jet in the picture is a mainline jet. This was before the introduction of RJs, at which point the big airlines began the widespread outsourcing of their routes to small-jet contractors.

Small jets did exist in the 1980s (the F-28 for instance), but they burned a lot of fuel and had very high seat-mile costs. It wasn’t until the advent of more efficient planes like the CRJ-200 and the early Embraers that domestic codesharing really took off. By the early 2000s, depending on the airport, forty percent or more of the planes in a photo like this would be regional jets. Love them or hate them, RJs are everywhere.

Many travelers don’t realize it, but the majority of regional airlines have a livery-only affixation with their legacy carrier partners. Some are wholly or partly owned by a major; others are completely independent, but either way they are separate entities, with their own employee groups, pay scales, management structures, and separate FAA operating certificates. (There’s more about this, if you’re interested, in chapter four of my book.)

The term “regional airline” has always been around, but in the old days it meant something different. A “regional” was a major airline whose network concentrated in a particular part of the country. Ozark Airlines, for instance. Or Southern Airways. What today we think of as a regional was called a “commuter.” Commuters fed the majors’ hubs from outlying cities, using turboprops almost exclusively. Look closely at the photo and you can see a couple of turboprop planes. One of them is a Command Airways ATR-42. An independent commuter at the time, Command later became an American Eagle franchise.

The first airline I worked for was a commuter. This was the very early 1990s; maybe we were calling them regionals by then? Our planes flew under the banner of Northwest Airlink, a feeder into Northwest’s Boston hub. We had 15-seaters, 19-seaters, and later a handful 37-seaters. All props. Our network spoked out to places like Burlington, Bangor, Albany, down to Virginia and up into the Canadian Maritimes.

The balance has begun to swing back of late, with the majors taking over a bigger and bigger percentage of routes and frequencies. Driven in part by the pilot shortage, which has forced regional airlines to offer better salaries and working conditions, the cost advantage of RJs has diminished somewhat. For the time being, however, they still comprise a healthy chunk of our flying.

 

Photo credit: Aerial Photography International.

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Clipper Conclusion: The Fall of Pan Am, 30 Years Later

December 4, 2021

IT WAS thirty years ago, on December 4th, 1991, that Pan American World Airways ceased operations.

This is possibly, maybe, the most significant (and unfortunate) anniversary in airline history, marking the death of history’s most significant airline.

Pan Am’s firsts, bests, longests, mosts, and whatever other superlatives you might come up with, are untouched, and untouchable. Its achievements include conquest of the Pacific Ocean and launch of both the 707 and 747, the two most influential jetliners of all time. Founded and led by a visionary entrepreneur from New Jersey named Juan Trippe, the airline’s network would reach into every nook and corner of the planet, its blue globe logo among the world’s most widely recognized trademarks. It was the only airline to have its own Manhattan skyscraper — the Walter Gropius-designed Pan Am Building, soaring over Grand Central Terminal.

The carrier’s slow and ignominious decline, punctuated by the sales of its most valuable assets and — for a final coffin nail, the Lockerbie bombing — is a tale of hubris, poor management, the volatility of a deregulated airline industry, and plain old bad luck. Most agree that the final chapter began around the time of the disastrous merger with National Airlines in 1980. Six years later Pan Am would sell its Tokyo-Narita hub and Asian routes to United. Four years after that, its transatlantic network was handed over to Delta. The airline’s winnowed remains stumbled on for another year or so. It was just a shell of itself in the end, with dismal service and shabby old planes.

“Now the world is every man’s oyster,” Juan Trippe once said.

December 4th, 1991, was a Wednesday. I was laying over that night in a Sheraton in Burlington, Vermont. I almost never watch television in hotel rooms, but this time, for some reason, I had the news on. Suddenly the story broke. I remember some of the footage: panicky-looking employees rushing around a ticket counter, that sort of thing.

Pan Am’s final flight was a Boeing 727 from Barbados to Miami. Which was fitting, I guess. South Florida is where it all began, 64 years earlier, on a route from Key West to Havana.

For pilots, a job with Pan Am was once the most prestigious and glamorous job in aviation. By the end, though, they weren’t paying very much. I never had the chance to apply. On the day the carrier fell, I was a young Beech-99 captain still cutting his teeth. Working for a major carrier wouldn’t be a realistic option for several more years.

I was, however, lucky enough to have flown Pan Am a handful of times, including trips from Frankfurt to JFK on a 747, and from JFK to Rio de Janeiro on an L-1011. I also was a semi-regular customer on the Pan Am Shuttle between Boston and New York in the months before the shut-down. And, one of my most cherished memories is the day I spent plane-spotting on the roof of the Pan Am “Worldport” (later known as boring old Terminal 3) at Kennedy, as a seventh-grader in 1979.

Further reading…

There have been plenty — some would say too many — hardbound homages to the legacy of Pan Am. Most of these are pretty awful (crudely written flight attendant memoirs and such), but two are outstanding:

The first is Barnaby Conrad’s elegantly documented and superbly illustrated chronicle, Pan Am: An Aviation Legend. Not to detract from Conrad’s prose, but the photos and artwork are what make this volume special. The double-page spread of the flight attendants in the doorway of the “Clipper Freedom” is my favorite, along with the shot of the Beatles at Idlewild, coming down the stairs of the 707. This a fantastic book not merely for airline enthusiasts, but for any student of the history of 20th-century America.

The second is Matthias C. Hühne’s Pan Am: History, Design & Identity. So much of airline history has been told graphically — in the liveries, travel posters, promotional brochures and advertising copy of the world’s great airlines. It’s amazing, the level of attention and resources airlines once devoted to the finer points of their branding, and how spectacular so much of it was. This is particularly true with Pan Am.

huhne-pan-am-book

 

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Twenty Years and Counting

November 12, 2021

WE MADE IT. I had my doubts, but we pulled it off.

Today marks the 20th anniversary of the crash of American Airlines flight 587 in New York City. We have now gone twenty full years since the last large-scale crash involving a major U.S. carrier. This is by far the longest such streak ever.

On the sunny morning of November 12th, 2001, American 587, an Airbus A300 bound for the Dominican Republic, lifted off from runway 31L at Kennedy Airport. Seconds into its climb, the flight encountered wake turbulence spun from a Japan Airlines 747 that had departed a few minutes earlier. The wake itself was nothing deadly, but the first officer, Sten Molin, who was at the controls, overreacted, rapidly and repeatedly moving the widebody jet’s rudder from side to side, to maximum deflection. The rudder is a large hinged surface attached to the tail, used to help maintain lateral stability, and Molin was swinging it back and forth in a manner it wasn’t designed for. Planes can take a surprising amount of punishment, but airworthiness standards are not based on applications of such extreme force. In addition, the A300’s rudder controls were designed to be unusually sensitive, meaning that pilot inputs, even at low speeds, could be more severe than intended. In other words, the pilot didn’t realize the levels of stress he was putting on the aircraft. The vigor of his inputs caused the entire tail to fracture and fall off.

Quickly out of control, the plane plunged into the Belle Harbor neighborhood of Queens, a skinny section of Rockaway only a few blocks wide, with ocean on both sides. All 260 passengers and crew were killed, as were five people on the ground. It remains the second-deadliest aviation accident ever on U.S. soil, behind only that of American flight 191 at Chicago, in 1979.

Flight 587 was well known among New York City’s Dominican community. In 1996, merengue star Kinito Mendez paid a sadly foreboding tribute with his song El Avion. “How joyful it could be to go on flight 587,” he sang, immortalizing the popular daily nonstop.

This was a catastrophe to be sure. It was also the last multiple-fatality crash involving a legacy American airline, and the last on U.S. soil with more than 50 fatalities.

To be clear, there have been a number of post-2001 tragedies involving regional carriers and freighters. The worst of these were the Comair (2006) and Colgan Air (2009) crashes, in which 50 and 49 people were killed, respectively. In 2005 a young boy in a car was killed when a Southwest Airlines 737 overran a runway in Chicago, and in 2018 a woman on a Southwest Airlines 737 was killed after being partially ejected through a blown-out cabin window.

What we haven’t seen, however, is the kind of mega-crash that was once brutally routine, year after year. Take a look through the accident archives from 1970s through the 1990s. Seldom would a year go by without recording one or more front-page mishaps, with 100, 200, sometimes 300 (or more) people killed at a time. In the eighteen years prior to November, 2001, and not counting the September 11th attacks, the American legacies, which at the time included names like Pan Am, TWA and Eastern, suffered ten major crashes. The idea that we could span two full decades without such a disaster was once unthinkable.

It’s especially remarkable when you consider there are nearly twice as many planes, carrying twice as many people, as there were in 2001. Since then, the mainline American carriers have safety transported more than twenty billion passengers. Today they operate over four thousand Airbuses and Boeings between them, completing tens of thousands of flights weekly. The streak also takes in those dark years of the early 2000s, when pretty much all of the big carriers were in and out of bankruptcy, fighting for survival. Not to mention the dire challenges of the last twenty months, brought on by the COVID-19 pandemic. Best of times, worst of times. All it would have taken is one screw-up, one tragic mistake. Yet here we are.

When we expand the context globally, the trend is even more astonishing. Between the 1980s and the mid-2000s there were dozens of air disasters worldwide — sometimes five or more in a year. In 1985 alone, twenty-seven major crashes — twenty seven! — killed almost 2,400 people.

How we got here is mainly the result of better training, better technology, and the collaborative efforts of airlines, pilot groups, and regulators. We’ve engineered away what used to be the most common causes of accidents. Yes, we’ve been lucky too, and the lack of a headline tragedy does not mean we should rest on our laurels. Complacency is about the worst response we could have. Air safety is all about being proactive — even a little cynical. Our air traffic control system needs upgrades, our airports need investment. Terrorism and sabotage remain threats, and regulatory loopholes need closing. The saga of the 737 MAX has been a cautionary window into just how fortunate we’ve been, and exposed some glaring weaknesses.

Duly noted, but a congratulatory moment is, for today, well earned. This isn’t a minor story.

Almost nobody in the media is paying attention, trust me. Crashes, not an absence of them, make the news. Call it the silent anniversary, but there’s no overstating it: we have just passed one of the most significant milestones in commercial aviation history.

 

U.S. Airline Accidents With 50 or More Fatalities, by Year

1970: 1
1971: 1
1972: 1
1973: 2
1974: 4
1975: 1
1976: 0
1977: 2
1978: 1
1979: 2
TOTAL 1970s : 15

1980: 0
1981: 0
1982: 2
1983: 0
1984: 0
1985: 3
1986: 0
1987: 1
1988: 1
1989: 2
TOTAL 1980s: 9

1990: 0
1991: 0
1992: 0
1993: 0
1994: 2
1995: 1
1996: 2
1997: 0
1998: 0
1999: 0
TOTAL 1990s: 6

2000: 1
2001: 5

Since 2001: 0

 

History’s Ten Worst Disasters Involving U.S. Carriers

1. 1977. Two Boeing 747s, operated by Pan Am and KLM, collide on a foggy runway at Tenerife, in Spain’s Canary Islands killing 583 people, 335 of them on the Pan Am plane. The KLM jet departed without permission and struck the Pan Am jet as it taxied along the same runway. Confusion over instructions and a blockage of radio transmissions contributed to the crash.

2. 1979. As an American Airlines DC-10 lifts from the runway at Chicago’s O’Hare airport, an engine detaches and seriously damages the wing. Before its crew can make sense of the situation, the plane rolls 90 degrees and disintegrates in a fireball beyond the runway, killing 273. The engine pylon design and airline maintenance procedures are faulted by investigators, and all DC-10s are temporarily grounded.

3. 1988. Two Libyan agents are later held responsible for planting a bomb aboard Pan American flight 103, which blows up in the night sky over Lockerbie, Scotland, killing 270 people, including 11 on the ground.

4. 2001. American Airlines 587 goes down outside JFK airport in New York killing 265.

5. 1985.  An Arrow Air DC-8 crashes after takeoff from Gander, Newfoundland, killing 256 people, most of them U.S. military personnel returning from Egypt. The disaster is blamed on ice contamination of the jet’s wings.

6. 1996. Shortly after departure, a fuel tank explosion destroys TWA flight 800, a 747 carrying 230 passengers and crew from JFK to Paris. There are no survivors.

7. 1995. A navigational error causes American Airlines flight 965, bound from Miami, to Cali, Colombia, to wander off course during arrival. The 757 hits a mountain 25 miles from its destination. There are four survivors of the plane’s 163 occupants.

8. 1987. A Northwest Airlines MD-80 crashes on takeoff at Detroit. The pilots had neglected to properly set the flaps and slats, and for reasons unknown the jet’s warning system failed to alert them. A four year-old girl was the only survivor among the 155 passengers and crew.

9. 1982. A Pan Am 727 goes down seconds after departing from New Orleans, Louisiana. There are 153 fatalities, including eight people on the ground. The plane had taken off into a rare and deadly microburst — a localized, high-power windshear produced by a violent thunderstorm.

10. 1978. A Pacific Southwest Airlines (PSA) 727 collides over San Diego with a small private plane. A total of 143 people die including seven on the ground.

 

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COVID Testing Made Easy.

OCTOBER 26, 2021

FOR AMERICANS returning home from abroad, few things are more of a hassle than the requirement to get a COVID test. The government mandates that returning citizens be tested within three days of their flight, regardless of which country they’re coming from. Airlines will not let you board without proof of a negative result.

There was talk of eliminating this requirement as of November 8th — the date when foreign citizens will again be granted entry to the U.S. But in fact the rule is getting tougher: if you’re an unvaccinated American, you will now need a test within one day instead of three.

Tracking down a testing location in a foreign country can be challenging. They often aren’t available where you’d most expect them to be: at the airport. Even when they are, hurrying to the airport for a last-minute test hours before departure can be stressful. Before coming home from Dubai not long ago, my friend and I spent half a day traipsing around the city in a taxi. The hotel had given us directions to a facility that turned out to be closed, forcing us to hunt down a different one. Once we found it, the lines were long and the forms and document checks took forever to complete. Then, it took almost 24 hours to receive our results, instead of the promised twelve hours. A little nerve-wracking when you’re flight is leaving the next day.

Traveling back from Colombia a few weeks ago, however, was a whole different experience, thanks to something I didn’t know existed until just prior to leaving home: a CDC and FDA-approved self-testing kit that you carry with you on your trip. You take the test when you need to, and the results are certified through video call supervision.

Initially, CDC stipulations required that a traveler’s COVID test be administered in a laboratory. That changed as of last May, when the approval was given for self-tests that meet certain criteria. At least three companies are now providing this service, selling under the brands BinaxNOW, Ellume, and Qured.

The one I used was Qured. I don’t typically go the route of shameless product plugs, but this time I can’t resist. I can’t say enough about how affordable and convenient this service was.

Author’s photo

It works like this:

First, you order the Qured kit prior to your trip. It costs about $50. It’s a small box containing two do-it-yourself tests and instructions. You then create an account and schedule a video consultation to take place prior to your flight home (within that three-day return window). Throw the kit into your carry-on bag and take it with you.

When the time comes, you assemble your kit and dial in to a video chat. A Qured representative then talks you through the test — it’s a simple nasal swab, which you then place in a tube of solution along with a paper strip — and explains how to photograph and submit the results via email. A short while later you receive a confirmation document, which you’ll show to the airline prior to boarding.

That’s it. The test can be completed in the privacy of your hotel room and takes no more than ten minutes. All you need is WiFi and a phone. I had my email confirmation less than fifteen minutes after the call.

Consumer reviews of BinaxNOW have mentioned long wait times and lack of video call availability, and Ellume was forced to recall a number of kits due to a high number of false positives. Presumably these issues will be ironed out; in the meantime, I had no such problems with Qured. There were slots open pretty much around the clock, and I was able to begin the consultation a few minutes earlier than was scheduled.

It’s really that easy.

Wisely, airlines have begun partnering with these providers, allowing you to order when booking your flight reservations. Check with your carrier to see what’s available. The only potential sticking point is that not all countries allow the importation of medical test kits. CDC advises travelers to “contact authorities at their destination.”

Regardless of what you think of the thee-day test rule, we’re stuck with it for the foreseeable future. Fortunately there’s now an alternative to the hassle of trudging to a clinic or testing center. It’s fast, ultra-convenient, and actually less expensive than what many labs will charge. Frankly, I can’t understand why any traveler wouldn’t take advantage of this.

 

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Keeping the Curtains Closed

October 8, 2021

IT’S WITH CONSIDERABLE shock and sadness that we mark the passing of Pat Fish, the Oxford-educated musician better known to fans worldwide as the Jazz Butcher. He died unexpectedly on October 5th, of causes yet unknown but rumored to be related to sleep apnea. He was sixty-four.

You’ve never heard of the Jazz Butcher. That’s all right, nobody has, for all intents and purposes. There’s that annoying expression, “cult following,” and seldom has it been more apropos, for better or worse, than here. Pat’s music wasn’t widely known, but for those who discovered him, it was like finding buried treasure. You don’t simply like the Jazz Butcher; you love the Jazz Butcher.

I certainly do. For me it began in 1991. I’d heard the name tossed around once or twice, but knew almost nothing about him. I’d been a devotee of underground for years already, which gives you an idea of how unknown this guy was, at least on these shores. Then one night, at a friend’s apartment in Brighton, Massachusetts, I spied a cassette tape of an album called “Bloody Nonsense,” and asked to borrow it. I believe it was the song “Rain” that I first latched on to. I never returned the cassette, and I have it still. Thirty years later my obsession with Pat’s music has barely diminished. Pat Fish is my favorite singer-songwriter of all time.

I can’t really describe what he sounds like. I guess it’s the music a wickedly bright and clever guitarist would make, slightly inebriated, and always spiced with a sly but upbeat sense of humor.

Pat was never a pop star because, as one fan described it perfectly on his tribute page, the music world simply had no idea what to do with him. Into what category could this man possibly fit — this fearlessly idiosyncratic, troubadouring punk rock gentleman who studied philosophy and refused to scowl? Punk? Post-punk? Mainstream pop? It was all of that, from thrashers to ballads to drinking songs. But never in a pretentious or throw-away style. Even his quirkiest cuts were — how else to put it? — serious. A novelty song like “Love Kittens,” when you really listen to it, is actually a finely crafted gem. Which brings us to another annoying expression: “art rock.” I suppose this comes the closest. But traditionally this label connotes the moody and dour. Pat wasn’t like that. This was art rock for happy people.

From the author’s compact disc collection.

I once made a list of every Jazz Butcher song that includes a lyrical reference to animals. I came up with sixty-two. He’s also responsible for the only cover version of the Modern Lovers’ classic “Roadrunner” that I ever could stand.

How many albums did Pat release? Beats me. There are so many complications, re-releases and whatnot in his canon that they’re hard to quantify. All I know for sure is there are more Jazz Butcher records in my collection than those of any other artist (including Husker Du, yes). The photo above shows about half of them. If you want somewhere to start, I’d recommend the Draining the Glass collection.

Somewhere in that discography, too, is a tragically neglected album called This is Sumo, from a short-lived band called Sumosonic, in which Pat shared vocal and guitar duties. I almost hate bringing this up, because I don’t want to de-emphasize Pat’s legacy as the Jazz Butcher, but this record, for all its obscurity, is a masterpiece.

The picture up at the top, from the back of the Big Questions album, is my favorite shot of Pat. There’s something quintessential about it; the guitar, the smile, the sneaky insouciance. It’s a photo you can just about hear. The framed poster that hangs in my office room, partially visible in this photo, was stolen from the window of a club called Tramp’s, on 21st Street in Manhattan, in May of 1992. I own a setlist from that tour as well, on which Pat drew the letters “o” in the shape of small hearts.

I came to know Pat a little bit through Facebook. He was always good enough to answer my questions. Beyond that, I knew him only as a musician, not as a friend — so much as those things are necessarily the same and completely different. We can only assume he was as kind, funny, and dazzlingly interesting as his music.

This sucks. Most of my heroes are dead now. Grant Hart, Joe Strummer, Spalding Gray, Vonnegut. But this might be the heaviest gut-punch of all. It’s just not fair. Our condolences to Pat’s family, his galaxy of friends, and to his longtime collaborator Max Eider.

 

A toast to the Jazz Butcher, in three parts….

SOUTHERN MARK SMITH
SOUL HAPPY HOUR
KEEPING THE CURTAINS CLOSED

 

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COVID Casualties

Predictions, Observations, and Farewells Amidst Coronavirus.

What will air travel look like post-COVID? It’s still too soon to know. There are many moving parts to this. It’s happening globally, at different speeds, across a diverse range of cultures and economies and market environments. Things will be in flux for a long time, with no defined end. 

Much has already happened, however, and there are signs and signals as to what may lay ahead. Airlines have fallen, trends are emerging, protocols are being set. Below is a look at what we’ve seen, and some thoughts on what comes next, both for airlines and their customers.

This post will be updated periodically as events occur, and as the author’s aggravation levels rise and fall.

 

September 1, 2021. Mask Mania.

If, like me, you’re a fan of the commercial aviation streams on Instagram, you’ve seen them: photo after photo after photo of airline workers cheerfully mugging in face masks. I’ve had it with this.

Yes, everyone who flies needs to put a mask on. This is understood and accepted, as is any airline’s attempt to make the policy clear through advertising, promotional materials, on-board safety videos, and so forth. In other words, treat it seriously. What drives me crazy are the constant attempts to cute-ify the wearing of masks. Because, in fact, there’s nothing cute about it. Masks are a physical symptom of a society, and an airline industry, in pretty serious distress. This isn’t something to giggle at, normalize, or make light of, and we should want them to go away as soon as possible (ironically, by wearing them when and where it makes sense to).

It’s not just aviation galleries. The entire internet is awash in mask selfies. These pictures seem wrong to me, and often feel sanctimonious. Posting a photo with a mask on is a little like posting a photo with a bag over your head. Why do it unless, for some reason of policy or regulation, you have to? Nine times in ten there appears to be no reason the person couldn’t have slipped the damn thing off for the sake of a picture — especially in shots taken outdoors.

Or is that the whole point? If so, it’s not a helpful one. Turning masks into political statements or fetish objects doesn’t keep anyone safer or halt the spread of coronavirus.

 

August 19, 2021. Covering Up.

Earlier this week, TSA announced an extension of its passenger mask mandate. Flyers will now be required to wear approved face masks aboard all U.S. commercial flights until at least January 18th, 2022. Considering current case rates and the high transmissibility of the COVID-19 delta variant, this was neither unexpected nor unreasonable. And so my reaction is little more than a shrug.

The extension is unlikely to affect passenger volumes in any measurable way. Love them or hate them, masks are simply not a part of most travelers’ go/no-go criteria. They do, however, add to the levels of aggravation and frustration in the cabin, and the big issue for airlines now is how the ruling might affect levels of so-called air rage. Instances of passenger violence and belligerent behavior have risen sharply, and masks are a part of that.

I have no big issue with masks on planes in a general sense. One thing I wish, however, is that carriers weren’t so blindly aggressive in their enforcement. I’ve seen flight attendants literally scream at passengers because their masks momentarily slipped beneath their noses. Stepping onto a jetliner, the first words you hear are no longer “hello,” or “welcome aboard,” but a stern, “Sir, your mask needs to be all the way over your nose!” A few days ago I witnessed a flight attendant interrupt and berate a customer because he dared to partially remove his mask in order to ask a question about a connecting flight. (If he can remove his mask to enjoy a meal, why can’t he remove it for two seconds to ask a question?) To say nothing of the endless barrage of mask-related public address announcements that begin well before boarding and don’t end until you’re at baggage claim five hours later.

This sort of combative, absolute zero-tolerance approach is not in the spirit of the rule, and does nothing to keep people safer. All it does is create an atmosphere of intimidation and fear in a setting where tension levels already are high.

 

May 19, 2021. Thresholds.

Daily passenger volume in the U.S. is now about 70 percent of 2019 levels. Airlines are reporting positive cash flow, if not quite profit, and many flights are full. Passenger confidence is returning and there’s the smell of normal in the air.

Of course, a full flight isn’t necessarily a profitable one. It’s easy to fill a plane with cheap tickets, and it’s low-yield leisure traffic that, for the moment, is driving the recovery. Business traffic is what airlines count on, and here any improvement has been agonizingly slow to materialize. It will come, eventually; not to the levels we saw before, but enough to return airlines to the black. Another asterisk is geography. Southern and middle-of-the-country airports are bustling, while places like Boston and San Francisco lag behind. The differences are driven by local economies, culture, even politics. Regardless, almost all of the signs are positive, at least for domestic markets.

The international front, on the other hand, remains a mess. With vaccinations sporadic or even nonexistent in many countries, COVID cases are increasing across much of the world, resulting in paralyzed economies, lockdowns and border closures. Just as worryingly, even “open” countries pose a challenge. What’s lacking is any sort of consistency in entry protocols. Some countries ask only for a vaccination certificate. Others require a vaccination certificate and a so-called PCR test (which can be time-consuming and expensive to get). Others ask for a certificate and the easier kind of COVID test. Others want only one (or both) of these tests, and don’t care about your vax status. Some mandate quarantines on top (or instead) of all this, while others don’t. And so on. The rules are a tangle and constantly being revised.

Just this week the European Union announced a proposal to begin allowing in travelers from select countries, including the United States, without testing or quarantine — just a vaccination. While this is potentially great news, when it might actually happen is unclear. For the time being, they’re not making it easy. To enter Italy, just as one example, a passenger must first pass a PCR test within 72 hours of departure time. He or she must then take a second test at the airport. In case that’s not enough, the passenger is then required to take a third test on arrival in Italy. Three tests, not counting the one you need to return to the United States. No exclusions for vaccination status.

Travelers are not gonna book holidays or business trips when the requirements are this onerous or subject to change on short notice. The world needs groups like IATA, A4A, and USTA to press for more streamlined and standardized procedures.


January 22, 2021. Nowhere Fast.

Newly sworn in, President Joe Biden is unveiling a flurry of policy initiative to stem the spread of you-known-what. Among these is a rule that incoming international passengers must self-quarantine for ten days. This comes only days after a requirement that arriving passengers present a negative COVID-19 test result prior boarding any flight to the United States. There’s no provision for taking a second test after arrival in lieu of quarantine, neither is there an exception for passengers who are vaccinated. Whatever impact these measures may or may not have on COVID-19 cases, they’ll certainly be devastating for airlines and their workers, and will all but crush the small amount of international travel that has begun to rebound — most of it in the Latin America and Caribbean markets.

The U.S. Travel Association lauded the testing requirement, describing it as “the key to reopening international travel.” However, the group is understandably less enthusiastic about the quarantine. “We believe a mandatory quarantine requirement for international travelers could be extremely difficult to enforce—and unnecessary,” the organization said in a press release, “in light of required testing and the many other protections now in place.”

Everything is just a disaster.

 

January 14, 2021. Norwegian Would.

All right, where were we? It’s been a while. Which is maybe understandable, since so little has changed. Or, maybe more accurately, everything and nothing has changed.

This week, discount carrier Norwegian Air announced that it’s giving up its long-haul network. The airline will downsize from 140 planes to about 50, all of them short-haul Boeing 737s, sending its fleet of more than thirty 787s back to the lessors. The carrier will “return to its routes,” so to speak, focusing on low-cost intra-European flying.

This is no surprise. Norwegian never made money on its long-haul services. The long-haul LCC (low-cost carrier) model is exceptionally challenging under even the best of circumstances, never mind in the middle of a crushing global crisis. Once COVID hit, Norwegian never stood a chance.

History — both recent and distant — is littered with the carcasses of LCCs that tried and failed to make it in transoceanic markets. Laker, Tower Air, AirAsia X, WOW, Joon. And now Norwegian. The track record is a dismal one, yet it always seems like someone is willing to try. Indeed, as we speak, Lufthansa is looking into launching a long-haul LCC tentatively named “Ocean.”

 

October 15, 2020. Bordering on Madness.

The recovery, if we can call it that, has been handicapped by the recent spike in COVID-19 cases — and, in no small part, by a media that will not cease its fear-mongering. Yet the numbers are improving, little by little. In the U.S., daily passenger totals are closing in on the one million mark. Looking long term, it’s no longer the domestic front that worries me. Even with a shattered economy and a frightened populace, a return to normalcy is possible within a year or two. What scares me to death, however, is what’s going on internationally.

Across the world, borders remain closed or heavily restricted, with absurdly onerous entry requirements. Countries with few or no coronavirus cases remain closed off even to other countries with few or no cases. And those letting visitors in typically require expensive and logistically complicated “PCR” testing prior to arrival. That’s in addition to secondary testing after landing and, in some cases, a lengthy quarantine. It defies logic, but not having COVID-19 is no longer an adequate criteria to visit many countries. To enter Thailand, for instance, a traveler has to undergo three COVID-19 tests and quarantine for two weeks, after which point you are permitted to stay only in government-monitored hotels, with your whereabouts tracked daily. This in a nation that earns 20 percent of its annual GDP through tourism.

Why simple, on-the-spot instant testing hasn’t become an acceptable standard for entry I can’t understand. But it hasn’t. By and large there have been very few efforts toward developing a rational or reasonable means of reopening borders. Instead we have heavy-handed policies that make any return of tourism or business travel all but impossible, and will further decimate the many industries that support and rely on global travel. That includes airlines, more and more of whom are headed to the brink or beyond.

 

September 2, 2020. Boarding School.

TSA has been tracking the number of passenger boardings at U.S. airports. To the surprise of many, we’ve been seeing daily numbers in excess of 800,000. That’s close to 40 percent of what we saw a year ago on the same days.

On the one hand that’s a spectacular and encouraging statistic, especially with most states only partially reopened, and with an economy off the rails. But looking at it more closely leaves me less sanguine than many of my peers. What I see, rather than a sudden lurch to normalcy, is a limited number of people jumping to take advantage of low fares. Although 40 percent of passengers have returned, 40 percent of revenues have not. Cheap tickets to domestic vacation spots will help fill TSA lines, sure. But looking down the road — especially for the legacy carriers, which rely heavily on international and business traffic — this is hardly a recipe for success.

It’s a positive sign, don’t get me wrong, but the real test begins next week, after Labor Day, when summertime leisure flyers return to work (or to their Zoom meetings). Will boardings continue to rise, or will they plateau and taper off? This will also be the moment when the legacies need to begin separating themselves from their low-cost counterparts. And for that, they’ll need those high-yield business flyers to start coming back, and overseas markets to begin reopening. Until then, “40 percent of normal” doesn’t quite mean what it seems.

 

August 6, 2020. Branson’s Blues.

I wonder what the record is for the most number of airlines going bankrupt in a six-month span. The post-Deregulation period was pretty brutal, but that was spread over two or three years, from 1979 through 1982. The early 1990s were another dark time, with Eastern and Pan Am going under. Never, though, have we seen such carnage in such a brief amount of time.

Earlier this week, Virgin Atlantic became the latest victim of the COVID panic, filing for bankruptcy protection in both American and British courts. Virgin joins Thai, Avianca, LATAM, and several other major carriers (see earlier entries below) victimized by the collapse in global travel. Virgin was especially hard hit because a high percentage of its revenues comes from routes between London and the United States, all of which have been scaled back significantly or canceled outright. More than 3,000 employees have been laid off. Co-owner Richard Branson was angling for a bailout, and offered up his private Caribbean island as collateral. It wasn’t enough.

This is actually the second Virgin franchise to hit the skids. Virgin Australia Airlines, co-founded by Branson twenty years ago, filed for bankruptcy back in April.

 

July 19, 2020. Going Dutch.

I survived the curse of July 17th, and find myself in Amsterdam the following morning.

Subdued, is how I’d describe it here. On a normal midsummer weekend, for better or worse, the central part of Amsterdam would be a virtual wall of tourists. On a midsummer weekend in 2020, however, it’s predominantly locals. Looks more like February than July. But otherwise routine: shops and restaurants are open, people are milling freely. And almost nobody has a mask on. The only place I saw masks was at the airport, where it looked about 50/50.

Meanwhile in America.

 

July 16, 2020. The List Gets Smaller.

Less than two weeks after I wrote about Qantas’s early retirement of the 747 (see the installment below), British Airways has announced it too will cease all 747 flying, effective immediately. This will leave Lufthansa as the only 747 launch customer still operating the jet in scheduled service — assuming it doesn’t follow suit.

Every day brings more and more good news.

I flew in the upper deck of a British Airways 747 once, way back in 1987, from Heathrow to Nairobi. It was an old -200 model with the spiral staircase. Sitting upstairs in a 747 was always special — a private, hangar-shaped mini-cabin distinctly separate from the rest of the aircraft, with its own lavatories and galley. And who couldn’t love those sidewall storage lockers? You were three full stories above the ground, and the view through the windows gave you a sense of the 747’s size. Parked at the gate, you’d be looking over the rooftops of many terminals.

 

July 3, 2020. Decline and Fall.

A lot has been made about carriers — Emirates in particular — having mothballed their A380 fleets. What’s sadder is the worldwide grounding of the 747. Only a handful are currently in service, and regardless of how or when this all pans out, few will take to the air again. History’s most influential jetliner becomes just another casualty of the hideous global panic touched off by coronavirus. More than anything else in aviation, the 747 deserved a more dignified end.

Later this month, Qantas will say farewell to its last remaining 747. The sendoff will include a hangar commemoration for employees and a series of sold-out scenic flights. KLM’s retirement took place in April, more than a year ahead of schedule. That leaves British Airways and Lufthansa as the largest operators. Their fleets sit idle at the moment, and may or may not reenter service. Each of these carriers had a phase-out plan already in place, but COVID-19 has changed everything.

All four of these airlines were among the 747’s launch customers, and have (or had) operated the aircraft uninterrupted for nearly fifty years, beginning with the -100 variant in 1970.

For what it’s worth, I did spot an Air China 747-8 at Kennedy Airport the other day. There’s an irony in there somewhere.

 

July 1, 2020. Going South.

Let’s welcome Aeromexico to the Chapter 11 bankruptcy list. Established in 1934, the carrier operates an all-Boeing fleet of 60 aircraft.

Depressingly, if somewhat predictably, it’s the older and more historic airlines that are biting the dust faster than the newcomers and LCCs.

 

June 23, 2020. Political Masking.

After the 2001 attacks, it was mostly people on the right who bought into the hype and fear; who saw terrorists around every corner and were willing to sign off on things like the Patriot Act, TSA, the Iraq War, and so forth. Left-leaning people resisted. This time, it’s left-leaning people who are the more fearful and pessimistic, while those on the right are advocating for a softer, more laissez-faire approach.

Both crises are similarly sinister in the way they they’ve warped people’s thinking and behavior, but they’ve attracted opposite crowds. Why? I suspect it’s because people who lean right are more naturally drawn to responses involving power and conflict; going after enemies, etc — all the things that came into play after 9/11. This particular crisis, on the other hand, centers on concepts like compassion and “saving people.” Thus it has galvanized that mindset instead of the more reactionary one.

Regardless of the reasons, the more this becomes politicized into a left/right conflict, the longer it’s likely to drag on. Often unfairly, people are being put into two camps. Those in favor of harsh quarantines are Democrats. Those in favor of easing them and opening the economy are pro-Trump. This prejudice extends to the wearing of masks. I live in West Somerville, Massachusetts, one of the most progressive neighborhoods in America. Mask compliance is virtually 100 percent, whether indoors and outdoors. It’s common to see people wearing masks even in isolation, well apart from others: sitting alone in a park, in their yards, or on their porches. Anyone who shows up maskless is immediately pigeonholed as a Trump supporter, regardless of their actual affiliation. Masks aren’t merely a practical tool against the virus; they’re are also a signal and a symbol. The crisis has become a social movement, a cause, and political sentiment is absolutely part of it.

Politicizing COVID discourages people from thinking clearly or freely about what’s happening. Instead you’re assigned a “side” and expected to follow along. Never before has the nation needed to be more united around a cause, and instead we’re being wedged apart — on an issue that requires tough decision-making and bravery, not partisanship. Nonsense like this could postpone any meaningful recovery until after the election. For some, I imagine that’s the intent.

 

June 14, 2020. Creep.

Masks. Social distancing. Remember when taking off your shoes at airport security was just a “temporary” measure put in place after Richard Reid attempted to ignite his sneakers on a flight from Paris to Miami in 2001? Remember when the liquids and gels limits were a “temporary” restriction that came about after the London bomb plot in 2006? We have a habit of growing acclimated to even the most time-wasting inconveniences, long after they cease making sense. And rarely do the regulators or policy-makers enjoy undoing what they’ve done. It’s always a lot harder to rescind a rule than it was to put that rule in place.

Just saying.

 

May 26, 2020. Dominoes.

The newest addition to the 2020 bankruptcy flying circus is LATAM. Crippled by lockdowns and global quarantines, the carrier has filed for Chapter 11 protection. By far the largest airline in South America, LATAM traces its origins to the founding of LAN Chile in 1929. It was formed eight years ago when the LAN group, with operations mostly in Chile, Peru and Ecuador, joined forces with TAM of Brazil. The airline flies passenger and cargo services to 30 countries with a fleet of approximately 300 aircraft, including Boeing 787 and Airbus A350. LATAM is 20 percent owned by Delta Air Lines, with Qatar Airways controlling another ten percent.

 

May 19, 2020. Coast to Coast.

This past weekend I flew from New York to Los Angeles and back. The plane was about half full in both directions. That’s a hundred people, give or take, on a route that has been heavily consolidated (seven or eight daily flights reduced to one or two). It felt good to be back in the seat, though as happened last time I was left a little shaken by the spectacle of two of the world’s busiest airports almost utterly void of people.

The captain and I discussed books, travel, and airline history. I don’t think we mentioned coronavirus more than a couple of times. Like me he’s a bit of an airline trivia buff — a highly unusual trait among pilots, believe it or not — which provided some pleasant distraction.

If you haven’t flown in a while, brace yourself for a whole new onslaught of public address announcements. As if the PA cacophony wasn’t obnoxious and nerve-wracking enough before COVID; it’s been taken to the next level. Curbside to curbside, it’s blah blah blah masks, blah blah blah social distancing, blah blah blah aircraft cleaning, blah blah blah in accordance with the CDC, blah blah blah for the safety of crew and passengers. Boarding and deplaning are now longer and more complicated affairs, with every step of the way accompanied by some noisy and patronizing announcement.

I understand that passengers take comfort in an airline’s efforts to keep them safe. This is important. It’s also important not to scare them half to death or drive them crazy.

 

May 18, 2020. The Hits Keep Coming.

Colombia’s Avianca and Thai Airways are the latest major carriers to declare bankruptcy.

Avianca is the second-oldest airline in the world, and celebrated its 100th birthday this past December. Imagine making it through the Great Depression, World War II, and every other crisis to have come and gone over the last century, only to get knocked out by COVID in fewer than 90 days.

Thai, grounded since late March, dates to 1960 and operates a fleet of approximately 80 aircraft. The airline had been floundering for years until coronavirus broke its back.

Both companies hope to reorganize and resume flying. Thai is government-owned, giving it some hope, but could still go the way of South African (see below) if a bailout isn’t forthcoming.


May 8, 2020. That Didn’t Take Long.

Forty-eight hours, give or take. See my update below on temperature checks at airports. Just today Frontier Airlines became the first U.S. airline to require the infrared fever-screening of passengers. If your reading is 100.4 degrees Fahrenheit or higher, you cannot travel.

It’s just a short matter of time before the other carriers follow suit, and at some point TSA (or a whole new agency) will take control of the operation, setting up checks at a centralized location at or near the security checkpoint. Just a “temporary measure,” of course. Sure.

And that’s the scary part. Twenty years after September 11th and we’re still doing liquid confiscations and taking our shoes off. Nobody can really explain why. Is it crazy to think that twenty years from now we’ll still be wearing masks and having our temperatures checked?

More lines to stand in, temperature scans, mandatory masks, no onboard service, higher fares, scared passengers… I’d say the airlines are just about screwed.

 

May 7, 2020. Normal Nothing.

If I hear the phrase “new normal” one more time, I’m going to need medication. I understand that certain measures are necessary and helpful under the circumstances. One thing they are not, however, and should never be, is normal. Nothing about this is normal. Yet there are elements of society, both cultural and political, that appear troublingly eager to make a lot of what we’re doing permanent.

Other terms and phrases that have worn out their welcome include “abundance of caution,” “Zoom,” and “front lines.” Did you know that supermarket cashiers are now called “Front line food distribution workers.”

 

May 6, 2020. Grounded.

Several readers have asked if I’ve been flying. The answer is yes and no. Mostly no. In mid-March I worked a four-day trip to Ghana. Since then, the only thing I’ve done was a simple domestic out-and-back one day about two weeks ago. I bid and received normal schedules for April and May, but every assignment was quickly canceled.

Like many pilots, I’m effectively being paid to sit home. I realize there are far worse fates, but almost nothing about it has been enjoyable. We’re protected through the end of the summer. After that, who knows. Best case is that I’m looking at a significant pay reduction in the fall. Worst case… I’d rather not talk about it. I spent almost six years out of work after 9/11. The thought of having to go through that again is too much.

To repeat something I brought up in an earlier post: What a lot of people don’t realize is that for pilots, should you find yourself laid off, or if your airline goes out of business, you cannot simply slide over to another airline and pick up where you left off. The way airline seniority systems work, there is no sideways transfer of benefits or salary. If you move to a different company, you begin again at the bottom, at probationary pay and benefits, regardless of how much experience you have. You lose everything. So any threat to our companies makes us nervous.

And for any near the bottom of any seniority list, disaster is coming. Thousands of those pilots are about to lose their jobs, possibly for years.

 

May 5, 2020. On the Horizon.

Whats that in my crystal ball? It’s masks. Several carriers now require passengers and crews to wear face coverings. Don’t be startled if regulators step in and make them mandatory. And whether it’s the law or not, they won’t be going away. Expect many passengers to keep wearing them long after the COVID crisis subsides.

And coming soon to a checkpoint near you: temperature checks. You often see these machines when passing through immigration at airports overseas. I have a feeling you’ll be seeing them in the U.S. as well, giving you the infrared once-over before you’re allowed to board. This is great news, because if passengers want anything, it’s another line to stand in.

Overseeing these new measures will be the Transportation Health Administration (THA), to be formed early next year by President Biden.

That last one is facetious. Right?

 

May 3, 2020. Let’s Catastrophize.

You know what would really suck right now for a U.S. carrier? An accident. A crash.

On our side is the fact that airlines have slashed their timetables more than 90 percent, vastly decreasing the likelihood of a disaster. Still, and much as I hate saying it, we’re overdue for one. There hasn’t been a major crash involving a mainline U.S. carrier in almost twenty years — by far the longest such streak in aviation history. Carriers are in dire straits as it is. A mishap could put one under. Airline workers are under a lot of stress right now. It’s important we keep our heads in the game.

 

April 26, 2020. Knockout Number Two: Virgin Australia.

Virgin Australia, the second-largest carrier Down Under, has gone into receivership. The company, co-founded by Richard Branson as Virgin Blue twenty years ago, operated close to a hundred aircraft to over 50 cities throughout Australia, Asia, and the United States. On April 20th the airline entered voluntary administration and filed for bankruptcy. Supposedly a couple of Chinese banks are eyeing VA’s assets with plans to resuscitate the brand, but details are unclear. For now, Virgin Australia becomes the second of what we might call “major” airlines to be punched out by the COVID panic. Others will follow.

 

April 10, 2020. Knockout Number One: South African Airways.

South African Airways has ceased operations after 86 years. The company had been struggling for some time, and in early April the South African government announced it would cut off any further assistance, forcing the airline close its doors and and lay off all remaining staff. This is a very depressing one. South African Airways was one of the world’s “classic” legacy carriers. In the 1970s and 1980s, its 707s, 747s, and 747SPs helped pioneer ultra long-haul flying (albeit during the apartheid years, when airspace bans often forced its planes to take circuitous routings). Its demise is no less sad than the fates that befell Swissair, Sabena, and some of the other great airlines. Gone too is the carrier’s legendary radio callsign: Springbok. Its “flying springbok” logo from 1971, pictured below, was one of the all-time best.

I flew South African Airways three times, aboard 747, 737, A330 and A320 aircraft, on routes between Johannesburg and New York, Windhoek, Lusaka and Victoria Falls.

There’s talk of a new national carrier emerging from the ashes. Chances are it’ll be given some awful-sounding name like “Sunjet.com,” a low-budget paint job and some goofy-sounding callsign.

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