Author Archive

A Gourmet Diversion. Savory Snapshots From 30,000 Feet.

March 20, 2025

HERE ARE some pictures of airline food. Pardon such a vapid diversion, but most aviation news these days is depressing. Plus, I’m hungry.

Before the coronavirus madness began, we’d reached a point where the food in international premium class could rival that of a fancy restaurant. Carriers took pride in their onboard product: the food itself, the presentation, choreography — the whole indulgent kabuki of premium class, from the menus to each carrier’s signature cutlery. It could be pretentious, but always fun. The pandemic wiped that out, but things have since bounced back. An airplane ride no longer feels like a medical evacuation and flight attendants have stopped dressing like the firemen at Chernobyl.

Here, in no special order, are some examples. New and old, fancy and not so fancy.

These weren’t employee freebies. I’ve spent a lot of money on these seats. Maybe let me flex a little…

ALL PHOTOS BY THE AUTHOR

Philippine Airlines

A business class meal aboard a Philippine Airlines A330, Singapore to Manila. Adequate if underwhelming. This was a three-hour, intra-Asia service; presumably the airline’s long-haul routes have a more lavish spread. Not visible are my second and third helpings of garlic bread.

 

China Airlines

The upper photo shows a business class dinner en route from Taipei to Amsterdam. The cabin decor on this Airbus A350 was strikingly handsome, gold highlights and elegant wood tones. The food was less impressive, and they were super stingy with the wine. The lower pic showcase the carrier’s shorter-haul service on the A330.

 

South African Airways

Economy class dinner on the quick jump from Lusaka, Zambia, to Johannesburg. The second pic beholds one of the sadder things I’ve seen on a plane. Believe it or not, this was the business class vegetarian entree, served on the Johannesburg-Victoria Falls route. Click here for a detailed review of this flight.

 

Qatar Airways

Qatar’s business class food is arguably the best in the world. It’s served on-demand, meaning you order whatever you want, whenever you want it. There’s no scripted service, per se, with trays or carts coming down the aisle.

 

Air Asia

At the other end of the spectrum, here’s what low-cost carrier Air Asia has for you on the 60-minute run between Bangkok and Phuket. This was a buy-on-board option that cost about ten dollars.

 

Sky Airline

Sky Airline (there is no “s”) is a Chilean carrier, and this was the economy meal on a 737 between Santiago and Punta Arenas. Let’s just say that I loved the paper tray liner, and leave it there. The green plastic silverware was a curious, some would say unappetizing touch.

 

Sri Lankan Airlines

A beautiful little menu to whet your appetite on the way from Bangkok to Colombo. The meal itself was standard economy fare. Maybe the best thing you can say about economy class food is to call it “uneventful,” and this was no exception. The seat-pocket magazine is called Seredib — a sanskrit term from which the word “seredepity” comes from.

 

Drukair

One of Bhutan’s two airlines, Drukair flies smaller planes and offers a limited, if tasty business class menu. Here you see the lunch options on the daily run from Paro to Bangkok. This flight is further reviewed here.

 

Korean Air

This was first class from Incheon to Bangkok in one of Korean’s inter-Asia 747s with an older configuration that is no longer used. Notice the pull-out style entertainment screen and non-sleeper seat. Talk about slumming it! And if that noodle concoction looks a little too sloppy and greasy, it was.

 

Singapore Airlines

For whatever reason, I failed to keep any photos of the business class delectables I enjoyed one night on the long ride from Singapore to Amsterdam. Instead I have this less interesting picture from a shorter flight. This is what you get on an A330 between Singapore and Japan.

 

Kenya Airways

Bangkok to Hong Kong with Kenya Airways. A decent lunch and a can of Tusker. What’s not to like? And although you can’t see it here, this airline provides the world’s most luxurious fleece blankets. The crew even let me abscond with one, and today it resides on my couch. What they didn’t have, at least on this vintage 767 (since retired), is an entertainment system. I spent several perplexed minutes trying to locate my screen before realizing there wasn’t one.

 

Thai Airways

On the red-eye from Bangkok to Incheon. Another satisfying, if unspectacular, economy dinner.

 

Cathay Pacific

As good as it gets on a two-hour hop. Business class from Bangkok to Hong Kong. Find me a U.S. carrier that would offer something like this on such a short ride.

 

Air Malta

Air Malta is not longer in business, but like the aforementioned Drukair, they operated only shorter routes using narrow-body planes (pictured is Heathrow to Valetta), doing what they could with limited time and space. This involved some improvising, such as folding down the center seat to create a kind of instant business class. The result, all things considered, was surprisingly pleasant.

 

Emirates

Emirates first class is… well. You’re looking at flights to Mauritius, Johannesburg, and Bangkok. Similar to Qatar Airways, this is dine-on-demand, and you’re free to mix and match entrees, appetizers, and desserts to your heart’s content. We start with a welcome-aboard glass of Dom Perignon followed by the airline’s signature caviar; then we see a mezze appetizer spread (yes that’s an appetizer), a shockingly delicious chicken biryani, and a tuna dish. Mind you this is first class; Emirates business is less lavish.

 

KLM

Or, you can fly KLM economy class from Dubrovnik to Schiphol and savor this.


 

Battle of the Bars

The Airbus A380s at Emirates and Qatar both have onboard lounges. Qatar’s is situated in the center of the upper-deck. The Emirates version is also upstairs, but in the back, behind business class. Emirates also has an exclusive upper-deck bar only for first class customers, located at the forward bulkhead between the shower spas. The lounge is staffed by a bartender, while the forward bar is serve-yourself.

 

Tea Time

At the top, tea service on Qatar. On Emirates, the forward bar is taken down prior to arrival and a tea station is arranged in its place, backdropped by ornamental stones and waterfall. I mean, it’s hardly an airplane without rocks and a waterfall.

 

The Quiet Americans

Looking at those photos from the Gulf carriers, it’s easy to see that none of this is fair. Competing with heavily subsidized, government-owned airlines is pretty much impossible for American, European, and even most Asian carriers. Which isn’t to say their onboard products aren’t good. None of the U.S. carriers have returned quite to where they were pre-pandemic, but they’ve come a long way since the early 2000s, when broken seats, lousy food and terrible service were the standard.

 

Comments (19)

Thirty Years On

The author and the “Spirit of Moncton,” in 1994.

 

August 28, 2020

HOW LONG have you been a pilot?

I’m never sure how to answer that question. I had my private pilot’s license at nineteen, but is that the proper benchmark? For a number of years after that, building time as an instructor, I flew nothing bigger than a single-engine four-seater. Define “pilot,” I guess.

What most people are getting at, I think, is how long I’ve been an airline pilot. And the answer to that one is easy: thirty years. Thirty years to the day, in fact. There couldn’t be a worse time for the marking of such a milestone, what with the entire industry bleeding at the jugular. But that’s aviation for you. In this weird business, the forces that shape your career are usually those beyond your control.

And here we are.

I vividly remember “the call.” Nowadays it’s more likely to be a letter, or an email, but in those days it was always a call. It was the summer of 1990, and I remember the phone ringing. I remember standing in the kitchen of the house I grew up in, where I still lived at the time, and picking up the receiver, hoping it was the airline at the other end. And I can recall, pretty much verbatim, the entire conversation between me and a secretary named Vanessa Higgins, as she told me I’d been selected for class. I should report for training on Monday, August 28th, Vanessa explained. The adrenaline rush almost knocked me to the floor.

I date my 30th anniversary not to the moment of that phone call, or to the day, a few months later, when I lifted off the runway with passengers for the first time. To me, it’s the day that I showed up for classroom training, in a rented schoolroom in downtown Bangor, Maine. That was the day I became an employee. Our instructor was a young pilot named Ubi Garcez, who today is a captain for Delta Air Lines. He welcomed us, allowed us to dispense with our neckties, and issued our ID badges, which in those days were little more than pieces of laminated cardboard on which Vanessa had hand-typed our names. My employee number was 421. And typed across the bottom was my date of hire: August 28, 1990 — probably the most significant day of my life, save for my birthday.

The company was an upstart outfit called Northeast Express Regional Airlines. We were one of the feeder affiliates for Northwest. Our planes, painted in red, said “Northwest Airlink” on the side. The company had been started in Maine, and kept its offices there, but its hub was in Boston, where our small turboprops would bring passengers in from outlying cities and connect them to Northwest’s Boeings and Douglases headed around the country and overseas.

This was the shittiest of shitty airlines. The planes were old and working conditions dismal. My starting salary was $850 per month, gross, and my first aircraft, the Beech-99, was a relic from the 1960s. It had no pressurization or autopilot, and most of its instruments and radios were the same ones I’d seen in the cockpits of the Pipers and Cessnas I’d flown as a novice. But none of that mattered. Salary, working conditions — those things meant nothing to me. All that mattered was to be sitting in that room, with that stupid-looking ID clipped to my pocket.

Page from the author’s logbook, 1991.

Pilot jobs in those days were exceptionally competitive. At twenty-four I was the third-youngest in our class of about a dozen. And with 1,600 or so flight hours I was one of the least experienced. I was fortunate to be there at all. I would study the others, wondering where and how I fit in. To this day I remember most of their names and can still hear their accents. One guy had flown business jets, another had flown 727s at Eastern. No, this wasn’t the major leagues. To make a baseball analogy, it was like getting to play for a last-place team at Triple-A in front of about 35 fans. But it was pro ball, so to speak. I’d made it. I was an airline pilot now.

My first “revenue flight,” to use a common if charmless aviation term, didn’t come for another three months. It would take place on October 21, 1990, a date promptly immortalized in yellow highlighter in my logbook. This cherished day involved, among other misfortunes, a drive to Sears at 9:30 in the morning, an hour before my sign-in time, because I’d already lost my tie. (And then the clerk’s face when I told him, “plain black” and “polyester, not silk.”). Then the big moment, in a thickening overcast just before noon, when I would depart on the prestigious Manchester, New Hampshire, to Boston route — a fifteen-minute run frequented, as you’d expect, by Hollywood stars, sheikhs, and dignitaries.

The plane was too tiny for a flight attendant, and I had to close the cabin door myself. Performing this maneuver on my inaugural morning, I turned the handle to secure the latches as trained, deftly and quickly in one smooth motion. What I didn’t see was the popped screw beneath the fitting, across which I would drag all five of my knuckles, cutting myself badly. The door was in the very back, and so I came hobbling up the aisle, stooping to avoid the low ceiling, with my hand wrapped in a bloody napkin.

It was oddly and improbably apropos that my inaugural flight would touch down at Logan International. Airline pilots, especially those new at the game, tend to be migrants, moving from city to city as the tectonics of a seniority list dictate. It’s a rare thing to find yourself operating your very first flight into the airport you grew up with. And I mean that — “grew up with” — in a way that only an airplane nut will understand. As I maneuvered past the Tobin Bridge and along the approach to runway 15R, I squinted toward the parking lot rooftops and the observation deck from which, as a kid, I’d spent so many hours with binoculars. Looking down, I was watching me watch myself, in a sense, celebrating this weird, deeply emotional culmination of nostalgia and accomplishment. If only my hand wasn’t bleeding so much.

A Beech 99 of Northeast Express.

Noisy and slow, the Beech-99 was a ridiculous anachronism kept in service by a bottom-feeder airline and its tightfisted owner. It had rectangular cabin windows that gave it a vintage, almost antique look, like the windows in a 19th-Century railroad car. Passengers at Logan would show up planeside in a red bus about twice the size of the plane. Expecting a 757, they were dumped at the foot of a fifteen-passenger wagon built during the Age of Aquarius. I’d be stuffing paper towels into the cockpit window frames to keep out the rainwater while businessmen came up the stairs cursing their travel agents. They’d sit, seething, refusing to fasten their seat belts and hollering up to cockpit.

“Let’s go! What are you guys doing?”

“I’m preparing the weight and balance manifest, sir.”

“We’re only going to goddamn Newark! What the hell do you need a manifest for?”

And so on. But this was my dream job, so I could only be so embarrassed. Besides, the twelve grand a year was more than I’d been making as a flight instructor.

In addition to just enough money for groceries and car insurance, my job provided the vicarious thrill of our nominal affiliation with Northwest. Our twenty-five or so little planes, like Northwest’s 747s and DC-10s, were done up handsomely in gray and red. Alas, the association ran no deeper — important later, when the paychecks started bouncing — but for now I would code-share my way to glory. When girls asked which airline I flew for, I would answer “Northwest,” with a borderline degree of honesty.

Our uniforms were surplus from the old Bar Harbor Airlines. The owner, Mr. Caruso, had also been the owner at Bar Harbor, and I suspect he had a garage full of remainders. Bar Harbor had been something of a legendary commuter airline in a parochial, New England sort of way, before finally it was eaten by Lorenzo’s Continental. As a kid in the late ’70s I would sit in the backyard and watch those Bar Harbor turboprops going by, one after another, whirring up over the hills of Eastie and Revere. A dozen years later I was handed a vintage Bar Harbor suit, threadbare at the knees and elbows. The lining of my jacket was safety-pinned in place and looked as if a squirrel had chewed the lapels. Some poor Bar Harbor copilot had worn the thing to shreds, tearing the pockets and getting the shoulders soaked with oil and jet fuel. I’m fairly sure it had never been laundered. Standing with my fellow new-hires in our new (old) outfits for a group picture, we looked like crewmembers you might see stepping from a Bulgarian cargo plane on the apron at Entebbe.

A Metroliner of Northeast Express, 1994.

My second plane was the Fairchild Metroliner, a faster and somewhat more sophisticated machine. It was a long, skinny turboprop that resembled a dragonfly, known for its tight quarters and annoying idiosyncrasies. At the Fairchild factory down in San Antonio, the guys with the pocket protectors had faced a challenge: how to take nineteen passengers and make them as uncomfortable as possible. Answer: stuff them side by side into a 6-foot-diameter tube. Attach a pair of the loudest turbine engines ever made, the Garrett TPE-331, and go easy on the soundproofing. All of this for a mere $2.5 million a copy. As captain of this beastly machine, it was my duty not only to safely deliver passengers to their destinations, but also to hide in shame from those chortling and spewing insults: “Does this thing really fly?” and “Man, who did you piss off?”

The answer to that first question was sort of. The Metroliner was equipped with a pair of minimally functioning ailerons and a control wheel in need of a placard marking it “for decorative purposes only.” It was sluggish and unresponsive, is what I’m saying. Somewhere out there is a retired Fairchild engineer feeling very insulted. He deserves it.

Like the 99, the Metro was too small for a cockpit door, allowing for nineteen backseat drivers whose gazes spent more time glued to the instruments than ours did. One particular pilot, whose identity I’ll leave you to guess, had doctored up one of his chart binders with these prying eyes in mind. On the front cover, in oversized stick-on letters, he’d put the words HOW TO FLY, and would stow the book on the floor in full view of the first few rows. During flight he’d pick it up and flip through the pages, eliciting some hearty laughs — or shrieks.

Northeast Express route map, 1994.

In the spring of 1993 I graduated from the Metro to the De Havilland Dash-8. The Dash was a boxy, thirty-seven-passenger turboprop and the biggest thing I’d ever laid my hands on. A new one cost $20 million, and it even had a flight attendant. Only thirteen pilots in the entire company were senior enough to hold a captain’s slot. I was number thirteen. I went for my checkride on July 7th, shortly after my twenty-sixth birthday. For the rest of the summer, I would call the schedulers every morning, begging for overtime. Getting to fly the Dash was a watershed. This was the real thing, an “airliner” in the way the Metro or the 99 could never be, and of all the planes I’ve flown, large or small, it remains my sentimental favorite.

I flew the Dash only briefly, and Northeast Express would be around only for another year. Things began to sour in the spring of ’94. Northwest, unhappy with our reliability, would not renew our contract. We were in bankruptcy by May, and a month later the airline collapsed outright.

The end came on a Monday. I remember that day as vividly as I remember my bloody-knuckle inaugural in New Hampshire four years earlier. No, this wasn’t the collapse of Eastern or Braniff or Pan Am, and I was only twenty-seven, with a whole career ahead of me; still it was heartbreaking — the sight of police cruisers circling our planes, flight attendants crying, and apron workers flinging suitcases into heaps on the tarmac. Thus the bookends of my first airline job were, each in their own way, emotional and unforgettable. That second one, though, I could have done without.

Dash-8 at Kennedy Airport, 1993.

I have only a few mementos from that job. A few scraps of paper, a set of wings, a coffee mug, and a tiny number of poor-quality photos, not one of which, for better or worse, shows the Beech-99.

From that final day at Northeast Express through today, it’s been both an uphill and downhill journey. Many years and five airlines later, I finally made it to the major leagues — to the New York Yankees, as it were, to revisit my baseball analogy. Along the way I’ve endured bankruptcies, multi-year furloughs, and now the COVID-19 debacle that, for all I know at this point, could end the game completely. Highlights, lowlights, life-defining thrills and crushing disappointments, it’s all packed in there.

And it continues. I judge my career as a successful one — I made it further than most pilots do — and it remains a work in progress. However and whenever it reaches its conclusion, at the beginning of it all — and really at the heart of it all — is that first day of class in 1990. Thirty years ago today.

Photos by the author, except Beech-99 courtesy of Rich Morgan.

Comments (53)

Q&A With the Pilot, Coronavirus Edition

July 22, 2020

Q: How about a general comment or recommendation on the safety of flying during COVID-19. Should passengers be afraid?

The risks of contracting COVID-19 might be slightly higher on a plane than in certain other settings, but with everyone masked, middle seats empty, etc., they are still very low overall. The air on planes has always been cleaner than people think, and is even cleaner now. In addition, cabins are being disinfected and deep-cleaned after every flight, including a wipe-down of all trays, arm-rests, lavatory surfaces and so on.

At my airline, pilots, believe it or not, have been contracting COVID at a higher rate than flight attendants (though neither rate has been “high”), despite being isolated in the cockpit. That should underscore just how unlikely transmission is between passengers.

I’ve been flying a lot of late, both within the U.S. and a little bit overseas. In the past couple of months I’ve been to New York, Los Angeles, Orlando and San Francisco, among other places, plus two trips to Africa and one to Holland. COVID-19 itself is among the lesser of my worries. What frightens me is the destruction to society caused by our responses to it, necessary or otherwise.

Q: Planes are mostly empty right now. How does that affect the way a jet handles?

First, although fewer planes are operating, not all of them are lightly loaded. Flights have been consolidated and many are full — or as close to full as you’ll get in this environment, with many carriers having blocked off middle seats.

Second, passengers and their luggage comprise only a portion of a plane’s total weight — and that portion can be surprisingly small, especially on larger jets that carry a lot of fuel. For instance, the maximum takeoff weight of a Boeing 747 is about 850,000 pounds. The weight of 400 passengers (basically a full cabin) and their carry-ons is around 72,000 pounds. That’s under ten percent of the total.

It becomes more of a factor on smaller planes, but it’s still not as significant as you might think. The maximum weight for a 150-seat Boeing 737 or Airbus A320 is around 150,000 pounds. A full complement of passengers is roughly 27,000 pounds, or 18 percent of the total.

When I’m flying a 767 back from Europe, our fuel load alone might be 80,000 pounds. With every seat taken (those were the days), the combined weight of the plane’s occupants and carry-ons is under half that.

But now imagine a short, mostly empty flight. Here you have a low passenger load, a small amount of fuel, and perhaps no cargo. In this case the aircraft is substantially lighter than what the crew is used to, and it will handle differently.

The most noticeable change will be slower takeoff and landing speeds. Depending on the runway and configuration settings (flaps, slats, thrust), your liftoff speed (Vr) could be 20 or more knots below normal. This is a good thing in pretty much every respect. You’re using less runway and you’ve got better engine-out performance, all at more docile speeds.

Also you’ll have a more robust rate of climb, at a steeper “deck angle,” as pilots call it — maybe upwards of 20 degrees. I was riding on a mostly empty regional jet out of JFK the other day, and we took off like a rocket. It felt like we hit 5,000 feet within about sixty seconds.

On landing, unusually slow touchdown speeds can throw off a pilot’s perspective. The dynamics of how, exactly, will vary plane to plane and situation to situation. I recently flew an empty Boeing 757 from San Francisco to Los Angeles. Our Vref speed over the numbers was a ridiculous 108 knots, versus the 130 or so that is customary. The sense of “hovering” messed with my flare and the touchdown was, um, lumpier than I’d have preferred. (Strong headwinds can have this same effect: although your airspeed is normal, velocity relative to the ground can be 20 knots or more slower.)

In between, during cruise flight, differences are negligible or unnoticeable. You’ll be able to reach a higher cruising level more quickly, and you’ll consume less fuel, but otherwise there are no real changes in how the plane feels or behaves.


Q: How has the COVID-19 impacted your daily life and work schedule?

How do you even begin to measure this? Thousands of aircraft are grounded and 80 percent of flights, give or take, remain canceled. Any comparisons to 9/11 are beyond hackneyed. There are no comparisons. Nothing like this has happened before, and nothing about it has been pleasant.

I’ve been flying a lot of late, but only because my seniority allows it, and because of the fleet I’m assigned to. Many pilots have been idle for months. Airlines are utilizing different fleets at different rates; at a given carrier, 767 crews might be busier than A320 crews, for example, or vice-versa. Some airlines have been operating long-haul cargo charters, which is keeping their biggest planes — and their pilots — surprisingly busy. Other fleets, meanwhile, have been shut down almost entirely, meaning those pilots are doing nothing.

The so-called “airline bailout,” a.k.a. the CARES Act, was primarily a cover for salaries; it has not kept the airlines from hemorrhaging tens of millions of dollars daily. Salaries make up a significant fraction of an airline’s expenses, that’s true, but it’s still a fraction. The largest carriers continue to lose nearly $1 billion per month, each. All airline workers are pay-protected through the end of the summer. Beyond that, who knows. Industry consolidation, bankruptcies, liquidations, pay cuts, massive layoffs… we are likely to see all of those things.

I’ve been flying commercially since 1990. Most of the early jobs I had were marked by terrible pay and hostile working conditions, and I spent almost six years out of work after 9/11. I was into my forties before I ever made a decent living and had a lifestyle that I could enjoy. The thought of possibly losing it all is terrifying.

I guess this was one way of solving the pilot shortage.

Q: When you’re flying significantly less than usual, what steps must be taken to ensure your licence stays valid?

A pilot’s license never expires. What does expire, however, is his or her currency — i.e. “recency of experience,” as the F.A.A. puts it. To keep current in my aircraft type, I need two things. The first is to pass a semi-annual training evaluation. This is a two-day course that we repeat every nine months, usually referred to as “recurrent training.” In addition, we need to log a minimum of three takeoffs and landings every 90 days. If you drop put of currency, the airline has to run you through the simulator to bring it back again.

Takeoff and landing recency is a common issue for pilots who fly predominantly long-haul, and carriers will normally get you into the simulator ahead of time so that you don’t become unusable. Suddenly, however, amidst the COVID panic, it’s an issue for almost every pilot, and airlines are yet to figure out the most efficient way of dealing with it. To help, the F.A.A. has granted an extension of up to 60 days for takeoff and landing recency — though some airlines have voluntarily limited it to 30 days.

When I was laid off in 2001, I went more than five years without touching the controls of an aircraft. When I was recalled in 2007, that extended downtime made retraining a little more stressful than it would otherwise have been. Overall, though, it went smoothly, which is either a testament to my own skills or to my carrier’s training program. You decide. My return to the cockpit was detailed in a column here.

So much of flying is muscle memory — internalizing the location and operation of the various switches, prompts, buttons and levers — and the longer you’ve been flying a specific model, the stronger your retention. On my last assignment, finally in first officer’s seat again after a multi-week absence, I was surprised more by how quickly it all came back. So it goes, I guess, when you’ve been flying a 757 for 13 years.

 

Have a question? Leave it in the comments section below, or email the author at patricksmith@askthepilot.com

Related Stories:

COVID CASUALTIES
Q&A WITH THE PILOT, Volume 1
Q&A WITH THE PILOT, Volume 2
Q&A WITH THE PILOT, Volume 3
Q&A WITH THE PILOT, Volume 4

Comments (15)

Connect the Dots

An American Airlines route map from 1954.

April 8, 2020

The COVID panic has reduced air travel to almost nothing. U.S. carriers have grounded up to 90 percent of their flights. Survival comes down to perseverance, bailout money, and innovation.

As to the latter, Alaska Airlines has a strategy to help it remain in markets where ridership has plummeted. Instead of relying on nonstop “spoke” flights from its Seattle hub, the airline will run consolidated, connect-the-dots style flights that take in multiple cities in a single run. For example, rather than operating one flight from Seattle to Pittsburgh, and another from Seattle to Baltimore, there’s now a single aircraft going Seattle-Pittsburgh-Baltimore. Seattle-Dallas-Houston and Seattle-Minneapolis-Columbus are two others.

It’s a useful way of adapting to the current environment. What it’s not, however, is new. Back in the proverbial day, this is what most cross-country flying looked like. Flights going coast-to-coast would often make two, three, possibly four stops along the way. I have a collection of timetables from the 60s and 70s; even then, well into the jet age, multiple-stop itineraries were common. A Boston to Miami flight with Eastern, for instance, might have stopped in Philadelphia and Atlanta. In PHL or ATL, passengers destined for those cities would disembark while additional Miami-bound passengers came aboard. “Through” passengers, as they were called, remained in their seats. The same thing was common in long-haul markets overseas. A flight from London to Singapore might have gone via Rome, Istanbul, Karachi and Bombay. How about: London-Rome-Khartoum-Nairobi-Johannesburng? In the 1940s, Qantas’ so-called “Kangaroo Route” made six stopovers between London and Sydney. When I traveled to Montana with my family in 1980, our Northwest flight went Boston-Detroit-Milwaukee-Minneapolis-Billings-Bozeman. The only change of planes was in in Minneapolis.

These were known as “direct” flights. Today the terms “direct” and “nonstop” are used interchangeably, but in the old days a “direct” flight merely meant there’d be no change of aircraft or flight number.

A lot of this was necessity. The range and payload constraints of older generation aircraft made nonstops unfeasible beyond a certain distance. But part of it, too, was efficiency. Carriers needed fewer planes and fewer crews.

Modern examples still exist. Southwest operates a number of multiple stop directs. Traveling to Bhutan in 2017, I boarded a direct flight from Bangkok to Paro. Along the way we spent 35 minutes on the ground in Gauhati, India, a city I had never heard of before. “Through” passengers like me stayed on board. On a recent flight from Phnom Penh to Doha on Qatar Airways, same thing, this time with a short stopover in Ho Chi Minh City. Ditto for an Emirates flight that went Phnom Penh-Yangon-Dubai. Plenty of examples are out there, but the remain-on-board option is increasingly rare.

BOAC’s eastbound routes in 1958.

The maps above (and below) are lifted from “Airline Maps, A Century of Art and Design,” a new book by Mark Ovenden and Maxwell Roberts.

I’ve been infatuated by airline route maps my whole life. They are what turned my passion for commercial aviation into a love of travel as well: a way of graphically understanding the airplane as something bigger than a means to an end. There’s something oddly meditative and Zen about them. As a kid, whenever I got hold of an airline timetable (back when such things existed) the first thing I’d do is open to the route map. The best were the center fold-outs, with the extra third page. I could spend hours studying those those arcs and lines. “Next time you’re wedged in economy, flip to the map section in the back of the inflight magazine,” I write in the introduction to my book. “Those three-panel foldouts and their crazy nests of city pairs were, for me, a kind of junior pilot porno.”

Now there’s 140 pages of them, spanning nine decades.

As you’d maybe expect, the authors spend most of their time in the decades between 1930 and 1970, when airline iconography and graphic design became an artform all its own. The selections from this period range from cartoonish to elegant, many of them nothing short of cartographic marvels. Almost all of them are colorful, whimsical, and historically evocative. Now departing for Leopoldville, Leningrad and Calcutta: it’s the history of air travel, design, geography and geopolitics all at once.

Most carriers still produce route maps, viewable online or in their magazines. They’ve become a lot simpler, and the presentation can be confusing. Some have done away with lines and rely only color-coded dots for destination cities, giving you only half the story. Worse are the ones that include the flights of code share and joint-venture partners, leaving the maps so cluttered you can’t make sense of them.

Delta Air Lines in 1960.

BOAC’s eastbound system shortly after World War 2.

Air France’s intercontinental routes, 1959.

Related Story:

HOMAGE TO THE BOARDING PASS WALLET

Comments (35)

The Airplane That Isn’t

Boeing bet the future on a 50 year-old design. Did it lose?

December 16, 2019

I’M DEPRESSED. I’m depressed because the word on the street has it that Boeing will not be moving forward with its so-called “new midsize airplane,” or NMA, also known as the 797. That’s the rumor, at any rate.

If built, the 797 would bridge the range and capacity gap between the narrow-body 737 family and the much larger 787 and 777 families — a slot occupied by the now-geriatric 757 and 767. The concept was formally unveiled at the Paris Air Show two years ago, and the planemaker has been mulling it over ever since. The uncertainty around the project has become a simmering backstory to the ongoing 737 MAX saga.

The two are not unrelated.

Back about fifteen years ago, Boeing had a decision to make. It’s popular 757 was getting long in the tooth. Orders were drying up and the company would need to develop a replacement. This wouldn’t be easy, because the 757 was, and still is, a very special machine. You might call it the most versatile jetliner Boeing has ever built: a medium-capacity, high-performing plane able to turn a profit on both short and longer-haul routes — domestic or international; across the Mississippi or across the North Atlantic.

And along the way it meets every operational challenge. Short runway? Stiff headwinds? Full payload? No problem. With 180 passengers, the plane can safely depart from a short runway, climb directly to cruise altitude, and fly clear across the country — or the ocean. Nothing else can do that. And it’s a great-looking plane to boot.

Essentially three options were on the table. The first was to come up with a plane from scratch — a brand-new jetliner of roughly the 757’s size and capabilities. A second, less expensive option would be to equip the existing airframe with new engines, modern avionics and other upgrades — a 757-X, if you will. Option three would be to abandon the 757 template altogether and, instead, turn to the company’s favorite cash-cow, the 737, and somehow push it, squeeze it, force it, into the role of the 757.

Although Boeing hasn’t — at least not yet — officially abandoned the idea of new airplane, it is option three, if only by default, that seems to have won. Production of the 757 ceased for good in 2004, and the 737 remains Boeing’s only non-widebdoy replacement option. Need a 180-ish seater? If you’re buying from Boeing, it’s a 737 or nothing: the -800, the -900, or the beleaguered MAX.

None of these, however, can do what the 757 does. The 737’s range allows U.S. coast-to-coast and limited transatlantic pairings, but anything further is out of the question. And what it can do, it doesn’t do particularly well. On longer routes it’s often payload and/or altitude restricted, and for a jet of its size it uses huge amounts of runway with startlingly high takeoff and landing speeds.

I was jammed into the cockpit jumpseat — more of a jump-bench, actually — on an American Airlines 737-800 not long ago, flying from Los Angeles to Boston. Man, if we didn’t need every foot of LAX’s runway 25R, at last getting off the ground at a nearly supersonic 165 knots. What would it be like on the westbound leg, I wondered — a longer flight, from a shorter runway, in the face of winter headwinds?

By contrast, I recently piloted a 757 from Boston to San Francisco. At flaps 20, we lifted off at a docile 130 knots from Logan’s stubby, 7000-foot runway 09, with nearly half the runway still remaining! With every seat full and seven hours’ worth of fuel, we climbed directly to 36,000 feet and flew all the way to California. That’s performance. A 737 cannot come close to that.

In the 737, Boeing took what essentially was a regional jet — the original 737-100 first flew in 1967, and was intended to carry a hundred or so passengers on flights of around 400 miles — and has pushed, pushed, and pushed the plane into roles it was never intended for. Bigger and bigger engines, fancier avionics, MCAS. Five decades and ten variants later, the MAX is a monsterized hybrid of a thing — a plane that wants, and needs to be something that it’s not: all muscle and power and advanced technology, jammed into the framework of a fifty year-old design.

From the other side of the Atlantic, meanwhile, the Airbus line features a similar gap. The A310 died away a long time ago, and size-wise there’s nothing between the A320 family and the long-haul A330.

Or is there? The biggest Airbus narrow-body is the A321 — a stretched-out version of the basic A320. Two upcoming variants, the A321LR (long range), and the A321XLR (extra long-range), are about to hit the market. With two-class seating for around 200 passengers and a range of almost 5,000 nautical miles, these aircraft have enormous potential. JetBlue is among airlines planning to use the LR on routes across the pond, serving Western Europe from New York and Boston.

Whether you’re an airline CEO, a pilot, or a passenger, there’s a lot to like about the A320 family generally, certainly when matched against the 737. It requires less runway, for one, and uses tamer takeoff and landing speeds. On the inside it’s quieter and more spacious, A few weeks ago I rode aboard a 737 for the first time in a while. I normally find myself on an A320 or A321, and I was startled at how uncomfortable the 737 was. I had a window seat about a third of the way down, and the narrower cross-section meant my shoulder was pressed into the sidewall the entire time.

And the noise. The 737 is a loud airplane. On a two, three, or four-hour trip such comfort levels are acceptable. But six? How about a seven-hour nonstop from Gatwick or Shannon?

And if you think it’s noisy in the cabin, you should hear the cockpit, where the sound of the onrushing air must push a hundred decibels. Loud and tight, with barely enough room for the crew’s hand luggage. It’s interesting how both the A320 and the 737 families have roughly the same exterior dimensions, yet somehow the A320’s cockpit is three times roomier and five times quieter. How can that be? Well, look closely at the nose section of the 737. Do you recognize that? The old-fashioned flight deck windows, the shapes of the radome and fuselage? It’s the 707. Unchanged in over sixty years.

Take a MAX and put it next to an old 737-100 from the late sixties. It’s at once the same and yet completely different. You can virtually see the airplane straining, stretching, reaching — trying so hard to become something else. And therein is the problem. Boeing desires the commonality, the simpler training footprint and all the good things that the 737 family offers. But it also wants a plane that can take 200 people across the ocean. What it’s finding out is that perhaps, after all, they cannot be the same thing. You can only reinvent so many times.

Indeed the A321LR will be the closest thing out there to a 757. Comfort-wise it’ll be equal, if not superior, with almost the range, almost the capacity, and almost the muscle. Sure, those are a lot of important almosts. Eventually, however, the last 757 will be put to pasture, and when that happens, the lack of a 797 all but assures the A321’s domination of the mid-market niche.

Until that day, U.S. carriers continue holding on to their 757s. Hundreds remain in service on trunk routes and transcons. United and Delta have flown 757s from their East Coast gateways on eight-hour services to Western Europe, Scandinavia, even Africa. Of course, you’ll also see it on 60-minute segments into Kansas City, Cleveland, Tucson and Tampa. Nothing can match it across such a wide swath of markets, with little or no concerns as to weather, payload or runway length.

As to its relunctance in committing to the 797, Boeing says that the sales potential for such a plane, estimated at anywhere from three-hundred to a thousand examples, is possibly too limited. As a point of comparison, the company claims that it won’t break even on its 787 program until at least 1,500 aircraft have been delivered. If true, that’s a sad testament to how expensive it has become to develop new aircraft. If a thousand airplanes can’t justify a new line, what can?

Still, it seems that filling such a niche should be well within the technical expertise, and certainly the imagination, of the world’s largest and most prolific plane-maker. Wouldn’t the 797 borrow much of the 787’s architecture, and thus be cheaper to produce? And isn’t this the same company that, fifty years ago, created the 747, an airplane more than double the size of any existing plane, taking it from a napkin drawing to an actual, in-the-air prototype in less than two years! Forgive me for looking at this romantically, but what happened to that sprit and vision?

And if Boeing does press ahead with the 797, will they build the right plane? Preliminary renderings of the NMA from 2017 show us a jetliner seating between 220 and 270 passengers, with a composite fuselage and wings, and a range of around 5,000 nautical miles. Is it just me, or is this much too big? I like the twin-aisle idea; two aisles make for faster boarding and deplaning, and give the cabin a roomier feel overall. But, otherwise, how is this not just a 787 with a shorter range? A 757 replacement should be a plane that tops out at around 220 passengers, not one that starts there.

“It strikes me that the airplane Boeing ought to be putting out there is one that already exists, at least as a template,” I wrote on my website about a year ago. I was talking about the 767, Boeing’s venerable quasi-widebody that dates to the early 1980s. Although a passenger version hasn’t been ordered in years, the jet remains in production as a freighter and as a military midair refueler. Why not upgrade it, I asked in my article, with new engines, a new cockpit, and overhauled internal systems? Is that not a better option — especially considering the limited market that Boeing sees — than spending billions on an all-new airframe? “Call it the 767-X,” I wrote.

Well, in October of 2019 Boeing released a proposal for a 767 derivative called, guess what, the 767-X.

However, the 767 I had in mind as a baseline was the original -200. The -200, which debuted in 1982, is a long-since obsolete aircraft that, by today’s standards, would be laughably uneconomical. In terms of size, range, and capacity, however, it’d be just about perfect. Imagine a modernized, re-engined version delivering twin-aisle comfort for 180-200 people, containerized luggage and cargo, and all the range and unbeatable brawn of the 757. What’s not to like?

Boeing, though, says the -X would build not on the platform of the -200, but on that of the -400, and would be aimed at the cargo market. The -400, which sold very poorly, has seats for around 250 people. Again this is too big. In any case, Boeing eyes the 767-X chiefly as a freighter, not a passenger carrier.

Which leaves us… where?

While Boeing makes up its mind, the 737 MAX drama continues at center stage. And here’s the part we hate to ask but need to: why did the MAX need to exist in the first place?

What if, back in 2004, Boeing had gone ahead with the 797 in lieu of yet bigger and heavier 737s? And were the MAX tragedies, on some deep-down level, an inevitable result of Boeing’s decades-long obsession with its 737 — its determination to keep the production line going, variant after variant, seemingly forever? Where in the blame pie does poor corporate strategy and stubborness fall?

There’s a place for the 737 and always will be. I just don’t know if that place is as far and wide as Boeing would like it to be. And although you won’t see it any reports, but what happened in Africa and Indonesia is, maybe, fate’s way of telling Boeing that the time has come to move on.

This article appeared originally on The Points Guy website and is being used with permission.

 

 

 

 

Photos courtesy of Alberta Riva, Justin Hu, Daniel Shapiro, Nicholas Susilo, Joao Zymot, Bing Hui Yau and Unsplash.

 

Comments (29)

Plane and Pilot

September 20, 2019

WHEN WILLIAM Langewiesche takes on an airplane crash, he almost always nails it. Nobody is better. His dissection of the Air France 447 disaster, for example, was brilliant, and his exploration of the 2007 midair collision over the Amazon is one of my all-time favorite aviation pieces. And just a couple of months ago I sang the praises of his conclusions on the Malaysia 370 mystery.

That doesn’t mean I always agree with him. He knows this. We’ve spoken a few times and argued a point or two. In no way does it diminish his journalist expertise or his understanding of aviation, but every so often, on this or that point, we see things differently.

Which takes us to Langewiesche’s feature in the most recent New York Times Magazine, looking into the 737 MAX disasters — the Lion Air crash in particular. It’s all the things it should be — exhaustively researched, technically accurate, eloquently written and styled — and getting a lot of attention. But it leaves me with a bit of a sour feeling. I’m just not sure the story is — what’s the best word here? — fair. It’s insulting to airline pilots in several spots: dismissive, condescending, even a little flip. In the end, the impression people are left with is that the MAX crashes — both of them — were more the result of operator error than a technical malfunction or defective design. I don’t believe the author intended this; the piece is very complex and nuanced. But Boeing certainly loves the idea, and based on mail I’ve received and comments I’ve heard, for many that’s the takeaway. This is compounded by the title: “What Really Brought Down the Boeing 737 Max.” While probably an editor’s pick, it’s misleading and inflammatory.

William is absolutely correct that the global pilot shortage is creating a hazard, in some cases putting woefully inexperienced crews at the helm of sophisticated jetliners. How and whether that plays into the MAX crashes, however, is maybe not as clear as he thinks. I also worry that the story will only serve to encourage the prejudiced subset of pilots out there who believe that non-Western pilots are categorically inferior. If only the two doomed planes had been crewed by U.S. or European pilots, their thinking goes, rather than pilots trained in Ethiopia or Indonesia, they wouldn’t have crashed.

Most of the author’s analysis involves the Lion Air flight. A case can be made that the crew of flight 610 turned a survivable situation into a non-survivable one through some poor decision making (specifically, by attempting to troubleshoot a control problem rather than immediately land). But it’s just that: a case. There were a lot of moving parts in that cockpit, both figuratively and literally, and what seems the safer choice in a tidy postmortem analysis isn’t always obvious in the heat of battle.

As to the pilots aboard Ethiopian flight 302, I’m not sure anything could have saved them. The issue that, to me, needs emphasis galore, is the aerodynamic lockout they purportedly faced…

The investigation shows the Ethiopian pilots did, as they should have, engage the plane’s pitch trim disconnect switches in a frantic attempt to regain control after a malfunctioning MCAS system forced the plane’s nose toward the ground. This pair of switches, on the center console near the thrust levers, killed power to the entire automatic pitch trim system, including MCAS, and should have allowed the pilots to maintain a normal flightpath using manual trim and elevator. Manual trim is applied by turning a large wheel mounted to the side of that same center console. Elevator is controlled by moving the control column forward or aft.

Yet they did not, could not, regain control. The reason, many now believe, is a design quirk of the 737 — an idiosyncrasy that reveals itself in only the rarest of circumstances. That is, when the plane’s stabilizers are acting to push the nose down, and the control column is simultaneously pulled aft, a sort of aerodynamic lockout forms: airflow forces on the stabilizers effectively paralyze them, making them impossible to move manually.

Aboard flight 302, the scenario goes like this: Commands of the faulty MCAS are causing the automatic trim system to push the nose down. The pilots, trying to arrest this descent, are pulling aft on the control column. The trim forces are stronger than the control column forces, which is why pulling back on the column has no effect. But now, with power to the trim system shut off, they should be able to lift the nose by manually by rotating the trim wheel aft, relieving that unwanted nose-down push. But the wheel won’t move. Believing the manual trim is itself broken, the pilots then reengage the auto-trim. MCAS then kicks in again, pushing the nose down even further. What’s worse, as the plane’s speed increases, the lockout effect intensifies. And so, with every passing second it becomes more and more difficult to recover.

The correct course of action would be to relax pressure on the control column, perhaps to the point of pushing the nose down even further. This will free the stabilizers of the aerodynamic weirdness paralyzing them, and allow the trim wheel to move, realigning the stabilizers to a proper and safe position. For the pilots, though, such a move would be completely counterintuitive. Instead, they do what any pilots, with pretty much any background and any level of experience, would be expected to do under the circumstances. Turns out it’s the wrong and deadly thing, but they have no way of knowing.

A friend and former colleague of mine — an experienced, American-trained pilot who spent most of his career at U.S. carriers — worked for a time as a training captain at Ethiopian Airlines. He knew the captain of flight 302 and has only the most positive things to say about his skills and professionalism. Maybe Langewiesche ought to have spoken to Seth. He at least could have spoken more of the 302 crash, the dynamics of which, unfortunate as they were, remind people that even the most talented and experienced pilots can find themselves in impossible situations. It would have rounded out the story and given it a more even-handed feel.

Additionally, I wish he’d more cleanly critiqued Boeing’s decades-long obsession with its 737 platform, and its determination to keep the production line going, variant after variant, seemingly forever. Instead of starting from scratch with a new airframe, they took what was essentially conceived in the 1960s as a regional jet, and have pushed and pushed and pushed the thing — bigger and bigger engines, fancier avionics, MCAS — into roles it was never intended for. At the heart of this whole fiasco, maybe, is bad corporate strategy and stubbornness.

 

Related Stories:

THE RIDDLE MAY NOT BE DEEP
ETHIOPIAN, LION AIR, AND THE 737 MAX

Leave a Comment

Things I Bring

February 19, 2020

THE TIMELINE of an aviation career, for some of us, is punctuated with dark occurrences. Furloughs, rejection letters, bankruptcies. And now, sigh, I’ve lost my beloved calculator.

I bought the thing 23 years ago, if I remember right, at the old Osco store on Highland Avenue near Davis Square. It was your basic flip-top model, dual solar and battery, with fat buttons and an oversized screen for better low-light viewing. I paid about four dollars for it.

When you own anything for 23 years, you grow fond of it. The same chemicals and synaptic energies that attach us to pets, or even people, I suspect, are the ones that, albeit on a lesser level, attach us to inanimate objects. These objects mark the passage of time. They carry with them the memories of past jobs, past relationships, former eras of our lives. I hope that isn’t being too oddly sentimental, or insulting the very nature of what it is to be human. Regardless, I miss my calculator.

Two weeks ago I was working a flight to Edinburgh, Scotland. I was the relief pilot on this leg, sitting in one of the cockpit jumpseats with the calculator on my knee. It was shortly after takeoff and I’d just finished running through the waypoint times and working out the breaks schedule. I was about to put it back into my briefcase bag when something distracted me. I placed it on top of my roll-aboard bag, which was stowed standing up, an arm’s reach away to my left — and promptly forgot about it.

That’s the last time I saw it. At some point it must have gotten jostled to the floor, where I presume it still is, kicked into a corner and set upon each flight by heavy luggage. Perhaps another pilot picked it up and tucked it into one of the cockpit cubby holes. (Sure we have a lost-and-found boxes in our crew bases, but who’s going to return a cheap plastic calculator?) Or maybe he threw it away. The truth is, most pilots don’t bring or use calculators. It would’ve been a peculiar artifact to find.

You can see the calculator in the picture below, taken in 1998. No, that’s not a U-boat circa 1944; it’s the flight engineer’s station of a Douglas DC-8. This was my office for about four years, shuttling cargo to and from Europe and across the U.S. The calculator is on the ledge, lower left. Notice it has an orange sticker on its case. I added the sticker for the same reason that I use a bright red bumper on my iPhone: to keep me from leaving it behind. So much for bright ideas, literally.

The calculator was a necessary instrument on the ancient Douglas. The weight, balance, and fuel calculations were all done by hand. It was simple arithmetic, but these were big, six-digit numbers. Not so much on the 767. It’s the dispatchers, loaders and planners who do all the serious number-crunching. They upload the results to us and we plug them in. About the only things we calculate manually are the waypoint crossing times and maybe the start/end times of our crew rest breaks. This is hardly anything technical; they’re just figures of convenience jotted down in the margins of the flight plan, requiring nothing more than adding or subtracting a few simple numbers.

But there are fewer things that I am worse at than adding or subtracting simple numbers. I am, in fact, so bad at even basic math that I can barely make change for a dollar. Solving a problem like “14 plus 28” is, to my mind, like contemplating quantum physics. And running the times, forget it: If you cross one waypoint at 14:26, and the next one is 47 minutes later, what time will that be? Are you kidding? Where the hell is my calculator?

I guess I’ll start using my phone. On the bright side this means one fewer thing to carry around.

And what do pilots carry around?

Once upon a time — meaning not very long ago — we lugged with us heavy black briefcases stuffed with maps, charts, and manuals. Pretty much all of this technical arcana now lives electronically in an iPad or other tablet device. Of all the advances seen in commercial aviation over the past two decades, this is probably the one most welcome by pilots. Because not only did those books weigh a ton, they required almost constant revising. Every two weeks a thick packet of pages would show up in your mailbox. The tiniest addendum to any approach or departure procedure, and bang, eighteen different pages needed to be swapped out. A particularly hefty set of revisions could take an hour or more to complete. Page in, page out, page in, page out. Side effects included dizziness, blindness, repetitive motion injuries and suicide.

Now all we do is tap a button that says UPDATE. United Airlines says that its switch to iPads saves twenty million sheets of paper annually. I can believe it. It also has saved time, fuel, and visits to the chiropractor.

We still carry flight bags, but they’ve gotten a lot smaller and contain mainly personal items and sundries. Some pilots use a soft-sided briefcase; others use gym-stye bags or even backpacks. My preference, at the moment, is an offensively overpriced Tumi briefcase that I bought about six years ago and quickly learned to hate, with a series of undersized exterior pockets that are exactly too small for anything I try to fit in them.

Inside this Tumi is a repurposed toiletries bag. This is where I keep my flight essentials. The most substantial object in here is a headset. The headsets supplied in our cockpits are old David Clark models — those Space Age green things that NFL coaches used to wear on the sidelines. They’re heavy, bulky, antiquated. So, like many pilots, I bring my own. I’ve been thinking about splurging on a noises-canceling set, but for now I use a cheap, reliable Telex. I also have a 26 year-old Sony that I sometimes bring. This was a present that I bought for myself in 1993 when I checked out as a Dash-8 captain.

You’ll also find pens, earplugs, a solar-powered flashlight, a calculator (RIP), sunscreen, masking tape, and a big packet of wet-naps used to wipe away the dust, crumbs, and grime from the radio panels and other cockpit surfaces, which are routinely, astonishingly filthy. And three or four clothes pins. The cockpit sun visors are flimsy things that don’t do much in the way of blocking the sun. To keep from going blind, I augment the visors by clothes-pinning up sheets of paper, a map, or maybe a folded garbage bag.

In the shirt pockets of my uniform you’ll always see three things: a ballpoint pen, a highlighter, and a red Sharpie.

The pen is used for all the things people use pens for. The highlighter I use mainly for marking up the flight plan. I’ll go through it page by page, striking the important parts in yellow: the flight time, the alternates, the dispatcher’s desk number, the airport elevations, deferred maintenance items, ETP coordinates, etc. Every pilot does this in his or her own style. Many don’t do it at all. I have a bad habit of coloring the flight plan even when it’s not my leg to fly, irritating the pilot whose turn it actually is.

The red Sharpie is my tool for what we’ll call high-emphasis tasks, the most critical of which is putting my initials on the cap of my water bottle, to keep anyone else from drinking from it. If there’s a redispatch point along our route, I’ll mark it on the flight plan with a red “RDP.” I also use it for my scratch-pad notes. When I’m in the first officer’s seat there’s a clipboard along the bottom ledge of the window, just to my right. I keep a folded piece of paper there on which I jot down various quick-reference figures: the flight number, en route time, block fuel, minimum takeoff fuel, transition levels, planned oceanic crossing altitudes and speeds, radio frequencies. All in red.

That’s aviation for you. Where the smallest and most mundane things — I mean physically, tangibly, the smallest accoutrements — are often the marks of experience. I’ve been flying commercially for thirty years now. My advice to the aspiring aviator is this: bring a Sharpie.

Comments (24)

Pilots and Alcohol

Pilots and Alcohol

August 15, 2019

ON AUGUST 3rd, two United Airlines pilots were arrested at the airport in Glasgow, Scotland, after allegedly failing a breathalyzer test prior to operating a flight to Newark, New Jersey.

Curiously, this is not the first time a United crew arrested in Glasgow for the same alleged offense. In August, 2016, at the very same airport, a pair of United pilots were taken into custody under almost identical circumstances.

This is a tough one for me — maybe the most difficult of any subject to tackle. Incidents like these are a shameful black eye for the profession. The sound you heard was that of thousands of pilots everywhere groaning with embarrassment, if not anger. And they have kept alive a lingering stereotype of the airline pilot: the hard-drinking, renegade divorcee, with crows’ feet flanking his eyes and a whiskey-tempered drawl, a flask tucked into his flight case. And it’s easy to jump to conclusions. For every pilot nabbed, there must be ten others over the legal limit, right?

No, frankly. I have to acknowledge that yes, pilots have, on several occasions now, been found guilty of flying, or attempting to fly, under the influence. At the same time, it needs to be made clear how unusual this is. Tens of thousands of commercial flights depart daily around the world. Of all the things might endanger even one of these aircraft, intoxicated pilots is about as statistically insignificant a threat as might exist. I understand and expect that passengers will worry about all sorts of things, rational and otherwise. But as a rule, whether or not your pilots are drunk should not be one of them. These rare and isolated incidents deserve the attention they receive, and they need to be taken seriously. But they are not a symptom of some dangerous and unseen crisis. My personal observations are hardly a scientific sample, but I’ve been flying commercially since 1990 and I have never once been in a cockpit with a pilot who I suspected was intoxicated.

This is not something pilots play fast and loose with. Why would they, with their careers, to say nothing of the lives of their passengers, hanging in the balance? Violators are subject to immediate, emergency revocation of their pilot certificates.

The FAA blood alcohol limit for airline pilots in the United States is .04 percent, and we are banned from consuming alcohol within eight hours of reporting for duty. Pilots must also comply with their employer’s in-house policies, which tend to be tougher. (In the wake of the most recent Glasgow incident, United as moved to a minimum twelve-hour rule.) Above and beyond that, we’re subject to random, unannounced testing for drugs and alcohol. Overseas, the regulations are even tighter. In Britain, the legal limit is set at twenty milligrams of alcohol per one hundred milliliters of blood. That’s four times lower than the British limit for drunk driving and equates to about .02 percent blood alcohol level.

Not for nothing, though: Scottish regulations are more strict that those of the FAA. The legal limit is about .02 percent blood alcohol level. It’s not impossible for a pilot to be in full compliance with the time restrictions and not feel any of the typical signs of intoxication, yet still be in violation. The same can sometimes be said for our own .04. That’s not an excuse; I have no problem with a requirement that pilots abide by a higher, more conservative standard than others. If we need to be extremely careful, so be it, that’s part of our job. But it’s something to think about, and passengers should realize that “flying drunk” isn’t as clear-cut as it might seem.

It’s also true that more than one airline pilot has been pulled aside after a passenger, TSA guards, or other airport worker wrongly suspected the pilot was intoxicated. Typically in such cases, the papers and TV news hastily report the initial suspicion, but not the vindication.

Having said all that, it should go without saying that alcoholism exists in aviation. Just as it exists in every other profession, including many with public safety To their credit, air carriers and pilot unions like ALPA have been very successful with proactive programs that encourage pilots to seek treatment. This has helped keep the problem from being driven underground, where it’s more likely to be a public safety issue.

Not long ago I flew with a colleague who participated in the highly successful HIMS program — an intervention and treatment system put together several years ago by ALPA and the FAA. HIMS has treated more than 4,000 pilots and records a success rate of near 90 percent, with only 10-12 percent of participants suffering relapse. I asked that colleague if, prior to going into HIMS, he’d ever knowingly flown under the influence. His answer was a firm and very believable no.


Some of you may be familiar with the tale of former Northwest Airlines captain Lyle Prouse. Prouse, together with the other two pilots in his crew, was arrested one morning in Minnesota in 1990. All three had spent the previous evening’s layover at a bar in Fargo, North Dakota, downing as many as nineteen rum and Cokes. Tests showed their blood-alcohol levels far beyond the legal limit.

Prouse was sentenced to 16 months in federal prison. An alcoholic whose parents had died of the disease, he later became a poster pilot for punishment and redemption. AFter a remarkable and improbable sequence of events, he was able to return to the cockpit on his 60th birthday and retire as a 747 captain.

Once out of jail, Prouse was forced to requalify for every one of his FAA licenses and ratings. Broke, he relied on a friend to lend him stick time in a single-engine trainer. Northwest’s then-CEO, John Dasburg, who himself had grown up in an alcoholic family, took a personal interest in Prouse’s struggle and lobbied publicly for his return.

You’ll see Prouse in interviews from time to time, and inevitably you’ll be struck by how forthrightly he takes responsibility, without resorting to the sobby self-flagellation of most public apologies. Always one is left, unexpectedly, to conclude that this convicted felon deserved his second chance. In 2001 he was granted a Presidential pardon from Bill Clinton.

 

Related Stories:

DENZEL WASHINGTON AND THE MOVIE ‘FLIGHT’
PILOTS AND MENTAL HEALTH

Comments (27)

Letter From Chernobyl

Chernobyl Reactor Four (Detail)

February 25, 2022

THE SITUATION in Ukraine brings me back to my visits to the capital city, Kiev, some years ago, when my airline was still flying there.

Kiev really surprised me. It was green, hilly, with parks and museums and onion-dome churches. Nothing of the bleak, Soviet-looking city I expected. Our layover hotel was the Premier Palace, an expensive place done up in chandeliers and marble. It was the kind of hotel in which you always felt underdressed. But it had an edge to it — that unmistakable vibe of post-Soviet decadence. There was a strip club on the sixth floor.

Of the various day trips available in and around Kiev, none was more extraordinary than the chance to tour Chernobyl, only two hours away by car.

In April of 1986, reactor four at the Chernobyl nuclear power plant exploded, sending plumes of radiation across Europe in what is still, by far, history’s worst nuclear accident. Prevailing winds saved Kiev from disaster, carrying the fallout in the opposite direction, north into Belarus. From there it diffused across northern Europe.

To this day, a 30-kilometer “Exclusion Zone” surrounds the site, accessible only to researchers, temporary workers, and a small number of villagers — most of them senior citizens — that the Ukrainian government allows to live there. And, believe it or not, to tourists.

I took one of those tours in October of 2007. At the time of my visit, a full-day Chernobyl excursion cost about $250. It included transportation to and from the site, plus all the admission formalities — and a radiation scan on your way out. The photographs below are from that day.

A guide accompanied us the entire time, but we were more or less free to wander as we pleased. We had the site almost entirely to ourselves, walking through apartment blocks, kindergarten classrooms, a high school, a hotel.

I have not captioned the pictures. They more or less speak for themselves. Most of them were taken in Pripyat, the abandoned city inside the Exclusion Zone that was once home to 50,000 people. The entire population of Pripyat was forced to flee, leaving everything behind. It exists as a sort of Soviet time capsule, a bustling city left in suspended animation, complete with hammers, sickles, and no shortage of radioactive detritus that was once the stuff of regular, everyday lives: kids’ toys, a ferris wheel, a classroom chalkboard. It’s these everyday items that leave the most lasting impression — a perversion of normalcy that drives home the magnitude of the tragedy.

When the reactor blew, Soviet helicopters dumped sand and clay over the exposed core, and later the building was encased in thousands of tons of concrete — a structure that become known as “the sarcophagus.” In the photo above, our guide aims his dosimeter at the sarcophagus. The reading you see on the machine is about sixty times normal background radiation. We were allowed to remain here only for about ten minutes.

I should note that reactor four no longer looks like this. In 2016, authorities completed the installation of a mammoth protective dome, concealing the remains within a 25,000-ton shell, made of steel, that looks like a cross between a football stadium and an airship hangar. What you see today is a much more sterile, less jarring aesthetic.

 

ALL PHOTOGRAPHS BY PATRICK SMITH

 

Chernobyl Exclusion Zone

 

Chernobyl Pripyat Bridge

 

Chernobyl Pripyat Apartments

 

Chernobyl Pripyat Phone Booth

 

Chernobyl Dosimeter

 

Chernobyl Pripyat KGB Building

 

Chernobyl Pripyat Hotel

 

Chernobyl Pripyat Red Star

 

chernobyl-ferris-wheel

 

Chernobyl Pripyat Classroom

 

Chernobyl Pripyat Toys

 

Chernobyl Pripyat Doll

 

Chernobyl Pripyat Soviet Poster

 

Chernobyl Pripyat Window & Chair

 

Chernobyl Pripyat Blackboards

 

Chernobyl Reactor Four

 

The items below are souvenirs, I guess you’d have to call them, scavenged from Pripyat. Among them are a 1984 copy of Pravda, the Soviet state newspaper; some vintage postage stamps, and what appears to be a school report card, found inside the Pripyat high school. Perhaps some Ukrainian speakers out there can help translate some of this. I’d love to know more about the report card — names, dates, anything.

The bottom shot is from a roll of exposed film, found on the floor near the high school gymnasium.

Chernobyl Pravda

Chernobyl Stamps

Chernobyl Grades

Chernobyl Grades (inside)

Chernobyl Film

 

Hopefully these items haven’t turned my apartment radioactive.

Two decades before my trip to Chernobyl, I’d been to the Soviet Union, visiting both Moscow and Leningrad (as St. Petersburg was known at the time). This was March of 1986, about a month before the reactor accident. Among the highlights of that trip were my flights aboard Aeroflot. I got to ride a Tupolev Tu-154 from Moscow to Leningrad, and then a Tu-134 from Leningrad to Helsinki.

Apple juice. I remember the Aeroflot flight attendants serving plastic cups of apple juice.

It dawns on me, too, that my travel habits are at times decidedly macabre. In addition to my trip to Chernobyl, I’ve been to the Auschwitz-Birkenau complex in Poland, and to the various Killing Fields sites around Phnom Penh, in Cambodia. Some people make a hobby of such trips. They call it “disaster tourism,” or some such. Everyone has their own motives, but I like to believe there can be a deeper purpose to these visits than morbid thrill-seeking.

 

Comments (25)

The 737 MAX

UPDATE: November 19, 2020

Two years after the crashes of Lion Air flight 510 and Ethiopian Airlines flight 302, the Boeing 737 MAX has been cleared to reenter service. Its twice deadly stall-avoidance system has been redesigned and pilot training protocols modified. FAA chief Steve Dickson gave the formal go-ahead on Wednesday afternoon, permitting U.S. carriers to once again operate the aircraft in scheduled service. Foreign regulators are expected to follow suit. American Airlines say it will begin phasing its MAX jets back into service as soon as December. United and Southwest will do so early in 2021. Some predicted the plane would never fly again. They were wrong. The MAX is back.

My feelings are mixed:

Is the 737 MAX safe, now that it’s been upgraded and tested out the wazoo? Absolutely. Will passengers trust the jet enough to fly on it? Probably, yes. Most people have little idea or concern about what airplane model they’re stepping onto, and I doubt that will change. The DC-10 and the Comet recovered with similarly scandalous legacies. The 737 will too.

Does that mean it’s a good design, and that Boeing can be forgiven for developing the decrepit corporate culture that led to this mess? And can the company be excused for having forgone the 797 concept years ago in order to push out more 737 variants instead? Heck no.

What they needed to do is not build the damn thing in the first place. As previously discussed on this site, the MAX is the ultimate monsterization of the 737 platform. A plane designed in the 1960s as a regional jet was pushed and pushed and pushed into roles it was never intended for. The “Frankenplane,” as I call it, was the result. It’s cramped, noisy, has a miserably uncomfortable cockpit, and can’t match the performance of its closest competitors — or, especially, of the plane it effectively replaces, the 757.

Such are the times. We don’t get spiffy new airplanes anymore. We get add-ons, variants, knockoffs.

 

UPDATE: December 29, 2019

Air travel has never been safer. This we can’t really argue. How we reached this point, however, and how we might improve upon it, is open to some debate. “Getting to this level wasn’t easy,” I said not long ago during a radio interview. “And is owed chiefly to three things. The first two are better pilot training and better technologies.”

So far, so good. But what about the third one? “Thirdly,” I said, “we have the seldom-acknowledged collaborative efforts of the airline industry and regulators.”

And that’s true, I suppose. Until it’s not.

Sure, the FAA and the airlines have a vested interest in keeping passengers alive. The stakes are enormous for all parties involved. In the past I’ve cited different examples of collaborative successes: the mandating of certain cockpit equipment, the establishment of proactive substance abuse programs, the tightening of pilot rest requirements, and so on. But this partnership only only works to a point. When the culture goes rotten and the checks and balances fail, the results can be catastrophic. The 737 MAX debacle is a perfect illustration of this.

For a deeper understanding of how, I recommend the recent New Yorker story, “After the Crash,” by Alec MacGillis. This is maybe the best exploration of the MAX saga that I’ve seen to date — worlds better than William Langeweische’s foul analysis that ran in the New York Times Magazine in September. It’s a sobering look into how the FAA and Boeing failed one another in certifying the MAX. (And how ironic that the grand-neice of none other than Ralph Nader was a passenger on the doomed Ethiopian Airlines flight?)

It’s also a sad indictment of what’s become of Boeing’s corporate culture since its acquisition of McDonnell Douglas. The company today is just another corporate entity whose masters see nothing but the bottom line. The many engineers, systems designers and pilots, whose talents were, for generations, the heart and soul of what made Boeing special, have been cast aside or ignored. Indeed, what this whole mess really comes down to is Boeing’s stubbornness and lack of vision: how, rather take the time and care to come up with a new airplane, it took a 55 year-old design and made a monster out of it.

What Boeing should do is the one thing it almost certainly won’t do: say goodbye to the 737. Cut its losses and pull the plug on a plane that should have been put to pasture a long time ago. Then pool its resources, bring those engineers and pilots back into the loop where they belong, and build an all-new, high-performing 200-seater.

Meanwhile, on and on it goes. How wrong I was. What I predicted would be fixed and forgotten in a matter of weeks is now in its ninth month of crisis. Boeing CEO Dennis Muilenberg was forced out last week. The planes remain grounded. Lawsuits are pending.


UPDATE: October 25, 2019

For months now I’ve avoided publishing any updates on the 737 MAX saga. Things have spun in so many different directions that I wouldn’t know where to dig in. The media, both big and small, has done a surprisingly good job with the story — and all of its various substories — and there hasn’t been much to add, from a pilot’s perspective, that I didn’t already say in my early installments.

This week, though, we’ve seen a couple of big developments. First, Indonesian authorities released their final report on the crash of Lion Air flight 510, the disaster that touched off the whole mess. Here’s a decent summary from the BBC. The findings echo much what William Langewiesche wrote in his scathing Times story a few weeks ago, throwing a portion of the blame on the flight crew and faulty maintenance.

The investigators cite nine — nine! — separate failures, both human and mechanical, that led to the crash. Although this spreads the blame around, it does not absolve Boeing. The BBC reporter nails it with this one paragraph: As Boeing’s chief executive Dennis Muilenburg has repeatedly stated, there was a chain of events. But at the heart of that chain was MCAS — a control system that the pilots didn’t know about, and which was vulnerable to a single sensor failure.

And there’s still the Ethiopian crash, the dynamics of which were somewhat different (see below).

Boeing, meanwhile, might at last be closing in on a solution. The beleaguered planemaker is moving forward with a suite of software and training upgrades that it believes will get the MAX back in the air soon. You can see a bullet-point rundown here. What “soon” might be is still anyone’s guess. I expected the plane to be flying again by now, and for the controversy to have long since died away. That hasn’t happened, and the repercussions for Boeing cannot be overstated. The company has taken a huge hit to its bottom line, as well as its reputation.

And here’s the part we hate to ask but need to: why did the 737 MAX need to exist in the first place? Were these catastrophes, on some level, the inevitable result of Boeing’s decades-long obsession with its 737 platform — its determination to keep the production line going, variant after variant, seemingly forever?

Instead of starting from scratch with a new airframe, Boeing took what was conceived in the 1960s as a regional jet, and has pushed and pushed and pushed it — bigger and bigger engines, fancier avionics, MCAS — into roles it was never intended for. Five decades and ten variants later, the MAX is a monsterized hybrid of a thing, a plane that wants, and needs to be something that it’s not: all muscle and power and advanced technology, jammed into the framework of a fifty year-old design. Call it a software failure, or call it bad corporate strategy and stubbornness.

The MAX will fly again, safely. Boeing has invested far too much money and effort to abandon the program. But here’s hoping this is the end. You won’t see it any reports, but what happened in Africa and Indonesia is, maybe, fate’s way of telling Boeing that the time has come to move on.

UPDATE: April 13, 2019

What a mess. Boeing is getting knocked around by everyone from members of Congress to late-night comedians. The MAX’s certification program is under scrutiny, airlines are canceling orders, and passengers everywhere are scared. The FAA is facing accusations that it took far too long to order the MAX’s grounding (after numerous other countries had already done so), and that it basically permitted Boeing to self-certify an unsafe aircraft.

We keep hearing, too, about what a horrible black mark this is not merely against Boeing, but against American aviation’s place in the world. We are no longer the global leader in air safety, no longer the “gold standard,” whatever that means exactly, as several articles have described it. This is maybe just another example of the weird phenomenon known as American exceptionalism, but each time I hear it, I keep going back to the DC-10 fiasco in the 1970s.

In 1974, in one of the most horrific air disasters of all time, a THY (Turkish Airlines) DC-10 crashed after takeoff from Orly Airport outside Paris, killing 346 people. The accident was traced to a faulty cargo door design. (The same door had nearly caused the crash of an American Airlines DC-10 two years earlier.) McDonnell Douglas had hurriedly designed a plane with a door that it knew was defective; then, in the aftermath of Paris, tried to cover the whole thing up. It was reckless, even criminal. Then, in 1979, American flight 191, also a DC-10, went down at Chicago-O’Hare, killing 273 — to this day the deadliest air crash ever on U.S. soil — after an engine detached on takeoff. Investigators blamed improper maintenance procedures (including use of a forklift to raise the engine and its pylon), and then found pylon cracks in at least six other DC-10s, causing the entire fleet to be grounded for 37 days. The NTSB also cited design flaws in the engine pylon and wing slats, quality control problems at McDonnell Douglas, and “deficiencies in the surveillance and reporting procedures of the FAA.”

That’s two of history’s ten deadliest air crashes, complete with design defects, a cover-up, and 619 dead people. And don’t forget the 737 itself has a checkered past, going back to the rudder problems that caused the crash of USAir flight 427 in 1994 (and likely the crash of United flight 585 in 1991). Yet the DC-10, the 737, and America’s aviation prestige along with them, have persevered. If we survived those scandals we can probably manage this. I have a feeling that a year from now this saga will be mostly forgotten. Boeing and its stock price will recover, the MAX will be up and flying again, and on and on we go. This is how it happens.

There’s also a lot being made of the FAA’s more or less outsourcing aircraft certification to Boeing. This is frustrating, and ironic, because air travel has never been safer, and it’s partly because, not in spite of, the close relationship and collaborative efforts between regulators, airlines, manufacturers, pilot groups, and so on. (A good example is the self-reporting program between pilots and FAA, which has been very successful and has kept dangerous trends from being driven underground.) Bear in mind how much these parties stand to lose should a tragedy occur. A crash can destroy an airline outright. It’s in the interest of all these entities to play things as safely as possible.

Did something go wrong in the 737 program? Are Boeing and the FAA jointly responsible? Probably. But I don’t believe anybody was intentionally reckless. That’s an important distinction, and for the most part the relationships between industry and regulators has been a productive one. You can’t say that about banking, perhaps, but in aviation it seems to work. The remarkable safety record we’ve enjoyed over the past twenty years bears that out, absolutely.

For the airline passenger, these can seem like scary times. Air crashes, perhaps more than any other type of catastrophe, have a way of haunting the public’s consciousness, particularly when the causes are mysterious. My best advice, maybe, is to turn off the news, take a step back, and try to look at this through a wider lens. The fact is, Lion Air and Ethiopian notwithstanding, air travel has never been safer than it is today. Two fatal crashes in five months is tragic, but in decades past it wasn’t unusual to see ten, fifteen, or even twenty air disasters worldwide in a given year. Nowadays, two or more is downright unusual. Here in the United States there hasn’t been a large-scale fatal crash involving a mainline carrier in nearly twenty years — an absolutely astonishing statistic. There are far more planes, carrying far more passengers, than ever before, yet the accident rate is a fraction of what it once was.


UPDATE: April 6, 2019

This just makes you shake your head.

What seems to be the case, based on analysis of the voice and data recorders from the doomed Ethiopian Airlines flight 302, is that the pilots did, as they should have, engage the plane’s pitch trim disconnect switches in a frantic attempt to regain control after a malfunctioning MCAS system forced the plane’s nose toward the ground. This pair of switches, on the center console near the thrust levers, killed power to the entire automatic pitch trim system, including MCAS, and should have allowed the pilots to maintain a normal flightpath using manual trim and elevator. Manual trim is applied by turning a large wheel mounted to the side of that same center console. Elevator is controlled by moving the control column forward or aft.

Yet they did not, could not, regain control. The reason, many now believe, is a design quirk of the 737 — an idiosyncrasy that reveals itself in only the rarest of circumstances, and that few 737 pilots are aware of. That is, when the plane’s stabilizers are acting to push the nose down, and the control column is simultaneously pulled aft, a sort of aerodynamic lockout forms: airflow forces on the stabilizers effectively paralyze them, making them impossible to move manually.

Aboard flight 302, the scenario goes like this: Commands of the faulty MCAS are causing the automatic trim system to push the nose down. The pilots, trying to arrest this descent, are pulling aft on the control column. The trim forces are stronger than the control column forces, which is why pulling back on the column has no effect. But now, with power to the trim system shut off, they should be able to lift the nose by manually by rotating the trim wheel aft, relieving that unwanted nose-down push. But the wheel won’t move. Believing the manual trim is itself broken, the pilots then reengage the auto-trim. MCAS then kicks in again, pushing the nose down even further. What’s worse, as the plane’s speed increases, the lockout effect intensifies. And so, with every passing second it becomes more and more difficult to recover.

The correct course of action would be to relax pressure on the control column, perhaps to the point of pushing the nose down even further. This will free the stabilizers of the aerodynamic weirdness that is paralyzing them, and allow the trim wheel to move, realigning the stabilizers to a proper and safe position. For the pilots, though, such a move would be completely counterintuitive. Instead, they do what any pilots would be expected to do under the circumstances. Turns out it’s the wrong thing, but they have no way of knowing.

It’s possible that the pilots of Lion Air flight 610 faced exactly the same situation, with the same result.

Apparently, pilots of older-generation 737s — long before there was MCAS — were aware of the lockout potential, and some were trained accordingly. (I flew the “classic” 737-200, briefly, about twenty years ago, but have no memory of it one way or the other.) However, as an obscure phenomenon that no pilot was likely to ever encounter, it was eventually forgotten as the 737 line evolved, to the point where no mention of it appears in the manuals of later variants.

 

UPDATE: March 29, 2019

ON MARCH 10th, Ethiopian Airlines flight ET302, a Boeing 737 MAX bound for Nairobi, crashed after takeoff from Addis Ababa, killing 157 people from more than thirty countries. Five months earlier, 189 people perished after Lion Air flight JT610 went down near Jakarta, Indonesia, under eerily similar circumstances. Both planes were brand new 737 MAX jets. Both crashed shortly after takeoff following a loss of control.

Although findings from the voice and data recorders pulled from the Ethiopian wreckage haven’t been released yet, it’s all but assumed that flight succumbed to the same flight control malfunction that brought down Lion Air. The 737 MAX has a deadly design problem, and Boeing needs to fix it. In the meantime, all MAX jets remain grounded worldwide.

The culprit is something called MCAS, which stands for Maneuvering Characteristics Augmentation System, a system that adjusts control feel as the plane’s nose pitches upward, effectively nudging it downward.

MCAS operates in the background, transparently and automatically — there’s no on or off switch, per se — and only during a very narrow window of the jet’s flight envelope. This is not something that occurs in normal, day-to-day operation, but certification requires it for those occasions when, for whatever reason, the plane reaches unusually steep climb angles. To raise a plane’s nose, the pilot pulls back on the control column. As the nose pitches further and further upward, the control forces required to maintain this action are supposed to become heavier. This helps keep pilots, and/or the autopilot, from inadvertently stalling the plane — that is, exceeding what we call the “critical angle of attack,” at which point the wings run out of lift and the plane ceases to fly. On the 737 MAX, however, certain aerodynamic factors, including the placement of its very powerful engines, result in control forces actually becoming lighter as it approaches the point of stall. Because of this the plane would not meet certification standards. And so MCAS was engineered in to properly adjust the feel.

Thus there’s a certain beauty to MCAS — provided it works correctly. What’s happening, apparently, is that faulty data is being fed to MCAS by the plane’s angle of attack indicator — a small, wedge-shaped sensor near the plane’s nose that helps warn pilots of an encroaching aerodynamic stall. An impending stall is sensed when there isn’t one, triggering the plane’s stabilizer trim — stabilizers are the wing-like horizontal surfaces beneath the tail — to force the nose down. This sets up a battle of sorts between the pilots and the trim system until the plane becomes uncontrollable and crashes.

What leaves us stymied, though, is the fact that any MCAS commands, faulty or not, can be overridden quickly through a pair of disconnect switches. Why the Lion Air pilots failed to engage these switches is unclear, but unaware of the system’s defect in the first place, we can easily envision a scenario in which they became overwhelmed, unable to figure out in time what the plane was doing and how to correct it. From that point forward, however, things were different. “Though it appears there’s a design flaw that Boeing will need to fix as soon as possible,” I wrote in November,“passengers can take comfort in knowing that every MAX pilot is now acutely aware of this potential problem, and is prepared deal with it.”

Or so it seemed. With the Lion Air crash fresh on any MAX pilot’s mind, why did the Ethiopian pilots not immediately disconnect the trim system? Did a disconnect somehow not work? Was the crew so inundated by a cascade of alarms, warnings, and erratic aircraft behavior that they failed to recognize what was happening? Or, was the problem something else completely? This is the most perplexing part of this whole unfolding drama.

While we wait for the black box results, Boeing this week revealed a suite of hardware and software tweaks that it claims will rectify the issue. This includes incorporation of a second angle of attack indicator, and an alerting system to warn pilots of a disagreement between the two.

The largest MAX operators in the U.S. are American Airlines, Southwest and United. Other customers include Alaska Airlines, Air China, Norwegian, FlyDubai, China Eastern and China Southern. The type is most easily recognize by its 787-style scalloped engine nacelles, which earlier 737s do not have.

Founded in 1945, Ethiopian Airlines is the largest carrier in Africa. Westerners hear “Ethiopia” and tend to make certain, unfortunate associations, but this is company with a proud history and a very good safety record. It flies a state-of-the art fleet, including the Boeing 787 and A350, on routes across four continents. Its training department, the Ethiopian Airlines Aviation Academy, has been training pilots for 55 years. Ethiopian’s pilots are distinguished by their handsome, olive green uniforms.

The captain of the doomed flight ET302, Yared Getachew, was a graduate of the highly competitive Ethiopian Airlines Aviation Academy, and had more than 8,000 flight hours — a respectable total. “Yared was a great person and a great pilot. Well prepared,” a former Ethiopian Airlines training captain told me.

The first officer, on the other hand, had a mere two-hundred hours. Airline training is intensive, and as I’ve written in the past, the raw number of hours in a pilot’s logbook isn’t always a good indicator of skill or talent. Nonetheless, if indeed that number is correct (it’s unclear if this refers to his total flight time, or his number of hours in the 737 MAX), that’s pretty astounding. By comparison, the typical new-hire at a U.S. major carrier has somewhere on the order of 5,000 hours. Whether the first officer’s lack of experience had anything to do with the accident, however, is another matter.

 

Related Stories:

THE PLANE THAT NEVER WAS.
ODE TO THE 757

Comments (365)