March 14, 2025

TWO THINGS jumped to mind as I watched the footage last week of the American Airlines jet in Denver, its engine on fire, passengers evacuating onto the wing.

The first thing was the recklessness of the people who brought their carry-ons with them as they evacuated. Fewer things are more stupid, or more dangerous, particularly when there’s a fire. We’ve seen this before, and I’m sure we’ll see it again. Airlines and regulators need to come up with something.

Second thing was a wave of consternation. Here we go again, I thought. Jeju Air, Azerbaijan, Washington D.C., Toronto. Now this. Another incident, another round of media hype, another feeding frenzy on social media. Here come the emails asking, “What’s going on?”

Whatever it is, it’s bad enough that, according to airline execs, the demand for air travel is softening. How much of this is economics-related rather than fear-related is hard to quantify, but the CEOs believe the latter is part of it.

This is frustrating, because on the whole flying remains remarkably safe. Much, much safer than it was in decades past.

I don’t mean to downplay recent mishaps too much; the Potomac crash, especially, was tragic, and there’s no denying that aspects of our system need funding and shoring up. But what are we actually dealing with? Are these incidents symptomatic of something dangerously broken? Are they warning signs of catastrophes to come?

I’m not sensing that. At worst, we can see it as a correction. Perhaps what’s surprising isn’t the spate of accidents, but rather how long we’d gone without such a spate. Perhaps we were too lucky for too long. Around two million people travel by air every day of the week, aboard tens of thousands of flights. The idea of perfect safety is foolish.

What the traveling public needs more than anything is a sense of perspective. For that, I recommend a trip through the history books, a dig through the crash chronicles of a generation ago, and the generation before that. Many Americans, younger ones especially, have no knowledge, or no memory, of how bad things used to be. From the dawn of the jet age in the 1950s, through the early 2000s, deadly air disasters were soberingly common, year after year after year.

And I don’t mean engine fires where people lined up on the wing. I’m talking about major accidents with, in many cases, fatalities in the hundreds.

Just how common? In 1985, the worst year on record, there were 27 crashes — an average of one every two weeks. This included two of the deadliest air disasters in history (JAL flight 123 and Air India 182), which occurred within sixty days of each other and killed over eight hundred people. And that’s not counting the incredible hijacking saga of TWA flight 847, which also happened in ’85.

The year 1974 saw nine disasters, including a TWA bombing and an Eastern Airlines crash three days apart. In 1973, when a Delta jet crashed in Boston killing 89 people, the accident was recorded on page two of the New York Times, below the fold. Ten crashes occurred between the fall of 1988 and the fall of 1989, three of them terrorist bombings.

As recently as the year 2000, we saw eleven crashes in which a dozen or more people perished, including the Air France Concorde disaster and Alaska Airlines flight 261, plus a cargo jet crash in California in which a former colleague of mine died.

This doesn’t happen anymore. Primarily through advances in training and technology, we’ve engineered away what used to be the most common causes of accidents. The number of planes in the sky has tripled since the 1980s, while the accident rate has plummeted. The events of the last several weeks, however unfortunate, hardly nudge the big picture data. Neither would another crash — even a big one, knock on wood.

It’s not that we’re spoiled, exactly. But we’ve grown accustomed to the rarity of disaster. And the result is a double-edged sword. On the one hand, we’re a lot safer. On the other hand, we’re primed to overreact when something goes wrong.

This is human nature, I suppose. When an engine catches fire, it grabs our attention. Fair enough. What it shouldn’t do, however, is cause you to call off your business trip or cancel your vacation.

 
Photo courtesy of Unsplash

OUT WITH the old. As it happened, 2024 closed on a sour note, with two major crashes in the span of a week, capping what was, statistically, one of the deadliest years in some time.

Maybe so, but how deadly, exactly? Compare last year to many of the years of the 1970’s and 1980’s, when multiple major crashes were the norm. Suddenly 2024 doesn’t look so bad. Fact is, year over year, we have nowhere near the number of serious accidents we used to.

Just the same, it’s tempting to view 2024 as a correction, rather than an aberration. Perhaps what was surprising wasn’t the spate of accidents, but rather how long we’d gone without such a spate. Maybe we were too lucky for too long.

There’s no telling what might happen in 2025. If nothing else, let’s hope the U.S. majors maintain their remarkable streak of disaster-free years, currently standing at 23.

In the meantime, who’s next in line for a computer crash? The “airline meltdown” has become a recurrent event — a revolving series of tech-related fiascos. Every few months, it seems, things at one of the big carriers go haywire for a few days. Last summer, Delta had its fifteen minutes of infamy. More recently it was American. Is it United’s turn? Southwest? JetBlue?

Other predictions are easier. The unrelenting tedium of TSA, for instance. No changes there. You’ve been standing in line for the past two decades, mostly for no good reason. And you’ll be standing again.

Things have gotten a little better with delays and cancellations, as airlines have reduced their dependence on regional jets and rationalized their schedules. Somewhat. But the skies remain overcrowded, and ATC remains understaffed and underfunded. So I don’t foresee much improvement.

What else? Bankrupcties? Mergers? Will Spirit Airlines hang in there, or will they disappear under Chapter 7 or a last-minute acquisition? How about a new black swan event, akin to the COVID surprise of 2020?

Who knows. I don’t really see any markers. Nothing feels likely. And maybe that’s good. Perhaps a boring 2025 is what we should hope for.

Feel free to leave your own prognostications in the comments section.

 

Photo courtesy of Unsplash

November 18, 2024

ON NOVEMBER 12, 2001, two months after the 9/11 terrorist attacks, American Airlines flight 587 went down after takeoff from Kennedy Airport in New York. The Airbus A300-600 slammed into the Belle Harbor neighborhood of Queens, killing all 260 people on board, plus five others on the ground. This was, and remains, the second-deadliest airline accident ever to happen on U.S. soil, after the American flight 191 disaster, in Chicago, in 1979.

It also was 23 years ago. More than two full decades have passed since the last major air disaster involving a U.S. carrier — the longest such streak by far.

I was impressed when we made it to five years; amazed when we made it to ten; shocked when we hit 15, then absolutely astonished when we got to twenty.

And still the streak goes on. We’ve grown accustomed to it. Even I have. This year, the November 12th anniversary slipped right past me. I’m publishing this post almost a week later, after an emailer reminded me of the date.

Tens of millions of Americans were born, raised, and reached adulthood in this 23-years span. Tens of millions more were children at the time of the 587 crash. My point being: a huge portion of citizens have no real memory of commercial aviation prior to the early 2000s. Fewer and fewer people realize just how common large-scale accidents once were, year after year after year, both globally and in the United States. More than twenty air disasters occurred in 1985 alone. In 1974, the U.S. major carriers recorded five crashes, including two within three days of each other.

Training, technology, and regulation have all had big roles in what changed. So has luck, and it hardly needs saying that our streak at some point will end. Maybe in five months, maybe in five years, maybe tomorrow.

I have no idea what might cause the next big crash — who or what will be to blame. What I do know is that the ensuing media frenzy will be unlike anything we’ve ever seen. This is both because and in spite of how rare crashes have become. The smallest aviation mishap these days generates a remarkable amount of buzz, to the point where aviation is perceived to be a lot more unsafe than it actually is. I can’t imagine what the reaction would be — and will be — with a death toll in the dozens or hundreds.

Fifty years ago, in 1973, a Delta DC-9 crashed into the seawall at Boston’s Logan International Airport, killing 89 people. The incident barely made the front page of the New York Times, running below the fold, under an article about transit bonds.

 

Related Stories:

FUTURE TENSE
LUCKY AND GOOD
AMERICA’S DEADLIEST AIR DISASTER, 40 YEARS LATER

March 4, 2024

HERE’S THE perfect segue from last week’s post. If you missed it, we were talking about the hype and hyperbole that seem to follow every minor incident these days, a phenomenon that I blame, in part, on the dearth of legitimately serious accidents. It often feels as if flying is getting more dangerous, when statistically we’re safer than ever.

To wit, according to the annual report just released by the International Air Transport Association (IATA) 2023 goes down as one of the safest years in commercial aviation history. Not a single fatal accident was recorded involving a commercial jet. Not one.

Combining jet and turboprop operations, IATA says there were 37 million commercial flights last year. Among those, the only deadly crash was that of an ATR turboprop in Nepal last January. If I’m counting right, this puts last year as the second-safest on record, bested only by 2017.

This is nothing if not astonishing. And to glean a sense of how astonishing, you need to flip through the history books. You need to look at the accident archives of the 1960s, the 1970s, the 1980s and 1990s, when multiple disasters were the norm, year after year after year.

For example, in 1985, twenty-seven major accidents killed almost 2,500 people. That included the JAL crash outside Tokyo with 520 fatalities; the Arrow Air disaster in Newfoundland that killed 240 American servicemen, and the Air-India bombing over the North Atlantic with 329 dead.

In 1974 there were ten disasters, including the Turkish Airlines catastrophe outside Paris that killed 346 people. Among the other nine were two Pan Am 707s, two TWA jets (one of which was bombed), and an Eastern DC-9. That’s five U.S. legacy crashes in the same year. Eastern and TWA had crashes within three days of each other.

And so on. Those were particularly bad years, but you get the picture.

I’ve mentioned all of this before. Apologies to those who are sick of me talking about it. But it always bears repeating, because so few people really understand how safe flying has become.

How we got here is also something I’ve discussed in the past. It’s been a combination of things: better technologies, better training, and, believe it or not, better regulation and oversight. For more, see the links below.

And yes, luck has played a role as well. We closed out 2023 with a near-perfect record, but not without a few close calls. Which is what makes posts like this so frustrating. Because sooner or later our luck will run out; there will be another major crash, right here on U.S. soil. As good as we are, we’ll never be perfect. And when it happens, nobody is going to care how long it’s been since the last one. History won’t matter, perspective won’t matter, stats won’t matter. The result will be hysteria and a media firestorm like no other.

It’s precisely because of how rare crashes have become that we’re guaranteed to overreact to the next one. Which is both fair and unfair, I suppose.

 

Related Stories:

LUCKY AND GOOD
TWENTY YEARS AND COUNTING

Upper photo by Pedro Pinheiro
Center photo by Michael Saporito
Lower photo by the author

February 26, 2024

SO, LAST WEEK, a passenger videoed a damaged wing slat on a United Airlines flight headed from Denver to Boston. Learning of the problem, the crew conferred with its dispatch and maintenance team, and a decision was made to divert the Boeing 757 into Denver.

Copyright issues prevent me from re-posting videos or images, but you can easily Google it. The upper part of the slat, along the front of the wing, inboard of the right engine, appears shredded and chewed. it’s a composite material, and somehow it delaminated and fragmented. How, exactly, is unknown.

Well, no surprise, the pictures are all over media and social media — so much as those things are different nowadays — accompanied by a barrage of terrifying headlines: “Passenger Sees Wing Coming Apart.” “Passenger Horror as Wing Comes Apart.” And so on.

The wing, in fact, did not come part. What “came apart,” if we can call it that, is a portion of a slat. There are several slats per wing, sectioned along the leading edge. Like the trailing-edge flaps along the back of the wing, these devices are deployed in stages to increase lift at low speeds. You’ll see them extended during takeoff and landing, then retracted during cruise.

It’s a terrible look for sure, but the danger here was minimal. One small hazard might’ve been broken material striking the rear stabilizers. Worst case would’ve been the slat breaking apart further, or detaching completely, unlikely as that might be, but even this wouldn’t crash the plane, so long as the stabilizers or tail weren’t struck and badly damaged.

There may have been a discussion about whether or not to deploy the slats for landing. There’s no way to isolate a specific slat, so keeping the broken one retracted would’ve meant a “no flap landing,” where all of the high-lift devices, both flaps and slats, remain stowed. A jetliner can land just fine this way — it just needs to do so at a higher speed, requiring more runway.

A few months ago, due to a malfunction, a 757 I was piloting made a no-flap landing in Colombia. We came in fast, as our checklists dictated (I can’t recall the exact speed), and used about two-thirds of the runway, as our calculations told us to expect. But otherwise the landing was routine. In most ways, what happened to me was more serious than what the United pilots had to deal with, just not as photogenic and so it got no attention.

As it happened, the United pilots deployed the slats and flaps as they normally would, and the plane landed safely. To nobody’s surprise. Certainly not mine.

I suspect the choice to divert was a practical one as much as anything. Denver is one of United’s biggest hubs, and the plane would need lengthy repairs; grounding it in Boston was going to trigger a cascade of logistical complications affecting hundreds of passengers. In Denver, an airplane swap could be handled expeditiously, with all the needed maintenance resources on site.

Nothing to fret about, all in all. But if the viewer comments on various media sites are any indication, the public is alarmed. “What’s going on in the skies these days?” Asks one reader, his sentiments echoing those of others. “Yet another close call.”

Not really. What’s actually happening is a matter of exposure. These sorts of minor incidents have always been with us. What’s different is the media environment in which they’re occurring. In the old days you never heard about them. Today, everything is photographed and everything is shared. The smallest mishap is on Instagram and other platforms within minutes, visible to millions. A landing gear problem; a compressor stall; a pressurization malfunction. The sky is falling.

Except it’s not. As I’ve talked about in prior articles, major airline disasters are far, far more uncommon today than they used to be. A dearth of them has led to us putting undue focus on relatively harmless incidents instead.

I’m unsure which is more to blame, social media or actual news sources. They seem to feed off one another, so maybe it’s a moot point.

The fact that the 757 is a Boeing model has only made things worse. Thanks to the controversies surrounding the 737 MAX, anything involving a Boeing jet now gets extra scrutiny, deserved or not. No matter that the 757 is a 42 year-old design with an excellent safety record. The B-word is what counts.

Let’s face it, everyone is looking for attention, for views and hits, be it FOX News or the Times or a 16 year-old Instagrammer. Few things, meanwhile, garner more attention or stoke more fear than plane crashes. The mere suggestion of one, realistic or not, is an automatic go-to for eyeballs. And so, here we are.

 

For more about slats, flaps, and the other doodads than help a plane fly, see chapter one of Cockpit Confidential.

Related Stories:

LUCKY AND GOOD
TWENTY YEARS AND COUNTING

Photos by Asato Hisada, courtesy of Unsplash.

March 20, 2023

A FLURRY of recent close calls finds us nervous. There were near misses on runways in New York, Boston, and Austin. A United Airlines jet plunged to within 800 feet of the ocean after takeoff from Maui. And so on.

The billion-dollar question is, are these incidents symptoms of something gone rotten, or a spate of bad luck? Are they harbingers of disaster, or outliers?

Much discussed are staffing woes both at the airlines and air traffic control. The post-pandemic aviation world is operating at maximum capacity, but with lesser levels of experience and expertise. The job losses during COVID aren’t just measured in raw numbers; there was a brain-drain as well, as many senior employees took early-retirement packages. Now, thousands of new-hire employees are being taken on: pilots, cabin crew, controllers, dispatchers, schedulers, mechanics. They find themselves in a high-stress environment where learning curves are steep and mistakes can be unforgiving or worse.

Whatever the root causes, it’s been alarming enough to gather the FAA and airline officials in an aviation safety summit taking place this week in Washington.

And that’s a good thing. Surely it’s better to be digging into things now, rather than after there’s a catastrophe that kills 250 people. It’s all about being proactive; identifying weaknesses in the safety chain, and fixing them.

Our vantage point is a remarkable one. Twenty-one years have passed since the last major crash involving a legacy U.S. airline. That’s by far the longest such streak in commercial aviation history. Whether you look at it nationally or globally, never has commercial flying been as safe as it’s been over the last two decades.

For a sense of how true this is, all one needs to do is flip through the accident annals of the 1960s through the 1990s, when multiple deadly crashes were the norm year after year after year, killing 200, 300, even 500 people at a time. In some years we’d rack up ten or more mishaps worldwide. In 1985, perhaps the deadliest year on record, we saw a major crash on average of once every two weeks! Even with vastly more planes in the sky, accident rates are a small fraction of what they were.

It’s not easy, I know, for the average person to keep this in perspective. The media certainly doesn’t help. Precisely because there aren’t as many serious crashes to steal the headlines, there’s a tendency to hyper-focus on even the most insignificant events, inflating and sensationalizing them. This creates an atmosphere in which it can feel like flying is becoming riskier, when really the opposite is true.

Over at that safety summit, the focus is on preventing runway collisions. At least three of the most recent incidents involved so-called “incursions,” where planes were on active runways when they shouldn’t have been. Scary, sure, but when you look at the FAA data, the number of incursions so far in 2022 and 2023 match those from 2018 and 2019 almost exactly. The numbers aren’t going up, but the attention they receive is.

It’s a double-edged sword, to a degree. The safer we are, the more obligated we are to keep it that way. Near-misses like the ones we’ve seen draw so much talk both because and in spite of how reliable flying has become. And while it’s easy to see them as warning signs, they end up making us safer in the long run.

Sure, we’ve been lucky. There’s no denying we’re overdue, and accidents, including really bad ones, will continue to occur from time to time. But also we’ve been pretty damn good, having engineered away what used to be the most common causes of crashes. Better training, better technology, and better oversight have brought us to where we are.

And so, while maybe it sounds bizarre, or disingenuous, the way I see it, for the FAA to be holding an emergency summit underscores not how overdue we might be for a crash, but rather how safe it is to fly. We’re living in an age when major disasters, once commonplace, are virtually unheard of. What they’re trying to do is keep it that way.

 

Related Story:
The Silent Anniversary

November 12, 2021

WE MADE IT. I had my doubts, but we pulled it off.

Today marks the 20th anniversary of the crash of American Airlines flight 587 in New York City. We have now gone twenty full years since the last large-scale crash involving a major U.S. carrier. This is by far the longest such streak ever.

On the sunny morning of November 12th, 2001, American 587, an Airbus A300 bound for the Dominican Republic, lifted off from runway 31L at Kennedy Airport. Seconds into its climb, the flight encountered wake turbulence spun from a Japan Airlines 747 that had departed a few minutes earlier. The wake itself was nothing deadly, but the first officer, Sten Molin, who was at the controls, overreacted, rapidly and repeatedly moving the widebody jet’s rudder from side to side, to maximum deflection. The rudder is a large hinged surface attached to the tail, used to help maintain lateral stability, and Molin was swinging it back and forth in a manner it wasn’t designed for. Planes can take a surprising amount of punishment, but airworthiness standards are not based on applications of such extreme force. In addition, the A300’s rudder controls were designed to be unusually sensitive, meaning that pilot inputs, even at low speeds, could be more severe than intended. In other words, the pilot didn’t realize the levels of stress he was putting on the aircraft. The vigor of his inputs caused the entire tail to fracture and fall off.

Quickly out of control, the plane plunged into the Belle Harbor neighborhood of Queens, a skinny section of Rockaway only a few blocks wide, with ocean on both sides. All 260 passengers and crew were killed, as were five people on the ground. It remains the second-deadliest aviation accident ever on U.S. soil, behind only that of American flight 191 at Chicago, in 1979.

Flight 587 was well known among New York City’s Dominican community. In 1996, merengue star Kinito Mendez paid a sadly foreboding tribute with his song El Avion. “How joyful it could be to go on flight 587,” he sang, immortalizing the popular daily nonstop.

This was a catastrophe to be sure. It was also the last multiple-fatality crash involving a legacy American airline, and the last on U.S. soil with more than 50 fatalities.

To be clear, there have been a number of post-2001 tragedies involving regional carriers and freighters. The worst of these were the Comair (2006) and Colgan Air (2009) crashes, in which 50 and 49 people were killed, respectively. In 2005 a young boy in a car was killed when a Southwest Airlines 737 overran a runway in Chicago, and in 2018 a woman on a Southwest Airlines 737 was killed after being partially ejected through a blown-out cabin window.

What we haven’t seen, however, is the kind of mega-crash that was once brutally routine, year after year. Take a look through the accident archives from 1970s through the 1990s. Seldom would a year go by without recording one or more front-page mishaps, with 100, 200, sometimes 300 (or more) people killed at a time. In the eighteen years prior to November, 2001, and not counting the September 11th attacks, the American legacies, which at the time included names like Pan Am, TWA and Eastern, suffered ten major crashes. The idea that we could span two full decades without such a disaster was once unthinkable.

It’s especially remarkable when you consider there are nearly twice as many planes, carrying twice as many people, as there were in 2001. Since then, the mainline American carriers have safety transported more than twenty billion passengers. Today they operate over four thousand Airbuses and Boeings between them, completing tens of thousands of flights weekly. The streak also takes in those dark years of the early 2000s, when pretty much all of the big carriers were in and out of bankruptcy, fighting for survival. Not to mention the dire challenges of the last twenty months, brought on by the COVID-19 pandemic. Best of times, worst of times. All it would have taken is one screw-up, one tragic mistake. Yet here we are.

When we expand the context globally, the trend is even more astonishing. Between the 1980s and the mid-2000s there were dozens of air disasters worldwide — sometimes five or more in a year. In 1985 alone, twenty-seven major crashes — twenty seven! — killed almost 2,400 people.

How we got here is mainly the result of better training, better technology, and the collaborative efforts of airlines, pilot groups, and regulators. We’ve engineered away what used to be the most common causes of accidents. Yes, we’ve been lucky too, and the lack of a headline tragedy does not mean we should rest on our laurels. Complacency is about the worst response we could have. Air safety is all about being proactive — even a little cynical. Our air traffic control system needs upgrades, our airports need investment. Terrorism and sabotage remain threats, and regulatory loopholes need closing. The saga of the 737 MAX has been a cautionary window into just how fortunate we’ve been, and exposed some glaring weaknesses.

Duly noted, but a congratulatory moment is, for today, well earned. This isn’t a minor story.

Almost nobody in the media is paying attention, trust me. Crashes, not an absence of them, make the news. Call it the silent anniversary, but there’s no overstating it: we have just passed one of the most significant milestones in commercial aviation history.

 

U.S. Airline Accidents With 50 or More Fatalities, by Year

1970: 1
1971: 1
1972: 1
1973: 2
1974: 4
1975: 1
1976: 0
1977: 2
1978: 1
1979: 2
TOTAL 1970s : 15

1980: 0
1981: 0
1982: 2
1983: 0
1984: 0
1985: 3
1986: 0
1987: 1
1988: 1
1989: 2
TOTAL 1980s: 9

1990: 0
1991: 0
1992: 0
1993: 0
1994: 2
1995: 1
1996: 2
1997: 0
1998: 0
1999: 0
TOTAL 1990s: 6

2000: 1
2001: 5

Since 2001: 0

 

History’s Ten Worst Disasters Involving U.S. Carriers

1. 1977. Two Boeing 747s, operated by Pan Am and KLM, collide on a foggy runway at Tenerife, in Spain’s Canary Islands killing 583 people, 335 of them on the Pan Am plane. The KLM jet departed without permission and struck the Pan Am jet as it taxied along the same runway. Confusion over instructions and a blockage of radio transmissions contributed to the crash.

2. 1979. As an American Airlines DC-10 lifts from the runway at Chicago’s O’Hare airport, an engine detaches and seriously damages the wing. Before its crew can make sense of the situation, the plane rolls 90 degrees and disintegrates in a fireball beyond the runway, killing 273. The engine pylon design and airline maintenance procedures are faulted by investigators, and all DC-10s are temporarily grounded.

3. 1988. Two Libyan agents are later held responsible for planting a bomb aboard Pan American flight 103, which blows up in the night sky over Lockerbie, Scotland, killing 270 people, including 11 on the ground.

4. 2001. American Airlines 587 goes down outside JFK airport in New York killing 265.

5. 1985.  An Arrow Air DC-8 crashes after takeoff from Gander, Newfoundland, killing 256 people, most of them U.S. military personnel returning from Egypt. The disaster is blamed on ice contamination of the jet’s wings.

6. 1996. Shortly after departure, a fuel tank explosion destroys TWA flight 800, a 747 carrying 230 passengers and crew from JFK to Paris. There are no survivors.

7. 1995. A navigational error causes American Airlines flight 965, bound from Miami, to Cali, Colombia, to wander off course during arrival. The 757 hits a mountain 25 miles from its destination. There are four survivors of the plane’s 163 occupants.

8. 1987. A Northwest Airlines MD-80 crashes on takeoff at Detroit. The pilots had neglected to properly set the flaps and slats, and for reasons unknown the jet’s warning system failed to alert them. A four year-old girl was the only survivor among the 155 passengers and crew.

9. 1982. A Pan Am 727 goes down seconds after departing from New Orleans, Louisiana. There are 153 fatalities, including eight people on the ground. The plane had taken off into a rare and deadly microburst — a localized, high-power windshear produced by a violent thunderstorm.

10. 1978. A Pacific Southwest Airlines (PSA) 727 collides over San Diego with a small private plane. A total of 143 people die including seven on the ground.

 

Related Stories:

AMERICA’S DEADLIEST AIR DISASTER, 40 YEARS LATER
THE HORROR AND ABSURDITY OF HISTORY’S WORST CRASH

May 28, 2017

Is Air Travel Really As Bad As Everybody Claims? Here Are Some Reasons Why Not.

AN OP-ED IN THE NEW YORK TIMES BY PATRICK SMITH

Click the Picture to Read

 

Some follow-up notes:

This is the sixth op-ed that I’ve had published in the Times, and I’m extremely grateful for their interest. I’m a little disappointed, though, at the headline they chose for this one. It’s misleading. The article isn’t about flying in the old days; it’s about flying today. I’m making a case that the golden age of air travel is in many ways happening right now, not in some mythologized past.

As expected, the angry and sarcastic letters have been pouring in. A lot of them are flip and fail to acknowledge the points I’m making. Here’s a typical example, sent anonymously…

We need to look at this objectively. Is flying cheaper than it used to be, yes or no? Is it safer, yes or no? Is it faster and, in a surprising number of ways, more comfortable and convenient? Either it is, or it isn’t. And the answer, in each case, is yes. That’s not me talking; it’s simply the facts. That doesn’t mean flying is a wonderful experience. And, if you’re at all familiar with my writing over the years, you’ll know that I have amply criticized the airlines when that criticism has been due. Poor communications, terrible customer service, lousy onboard products, our miserable airports — I’ve covered that stuff countless times without pulling my punches.

What I’m doing in the Times piece, though, is pointing out a few of the good things that are seldom acknowledged.

No matter, a number of readers already have insisted that not only am I wrong, and that flying is truly awful, but in fact it’s never been worse. To which I ask: really, are you sure? And if so, let’s try this: Imagine that you’re planning an economy class trip from, I don’t know, Seattle to Paris. You have two theoretical options. Option number one is that you can fly the route tomorrow, on the carrier of your choice, and experience flying exactly as it is. Or, option two, you can travel back in time and do it in 1965. What’s your pick? Just keep in mind that if you choose the latter, you’ll get a couple of extra inches of legroom, shorter lines at the airport, and maybe a chirpier flight attendant. Your journey also will take several hours longer, cost more than twice as much, and you will sit in a cabin with no personal entertainment system, filled with people smoking. And, just for good measure, your chances of being in an accident will be about eight times higher.

Are you still down for it?

For what it’s worth, a colleague and I were talking the other day, and we both agreed that so much of what people hate about flying isn’t really airline-related, per se, but rather infrastructural. The decrepit state of our airports, for example, and our outdated air traffic control system, contribute significantly to delays and congestion. Then you’ve got TSA. Our security checkpoints are badly overcrowded and poorly designed. Customs and immigration procedures, too, are flyer-unfriendly. These are bureaucratic and government-funding issues more than anything else. Fix them, and I estimate that 75 percent of passengers’ frustrations would disappear.

In the meantime, how trendy has it become to bash the airlines? The New York Post even has a “Hell of Flying” section…