
October 28, 2025
There’s that expression, “pissing into the wind.”
Since I began writing about commercial aviation, over twenty years ago, my foundational motive has been an evangelical one: encouraging people to rediscover the greatness of air travel. I’m well acquainted with the hassles and indignities of flying, and these too I’ve discussed at length. But what underlies my work is a seldom heard plea to reevaluate, and maybe even savor, the idea of getting on a plane. A newspaper once described me as “an air-travel romantic.” I can’t deny it.
“As a writer-pilot,” I said to an interviewer in 2004, “I hope to restore an appreciation for the airplane as part of the greater experience of travel.” Perhaps that’s too tall an order, but can’t we at least acknowledge the impressiveness of it? We live in an age when people can travel halfway around the world in a matter of hours, in almost absolute safety, at a cost of pennies per mile. Spend a little more to sit up front, and you relax in stupendous comfort. How is this not remarkable?
Well, remarkable as it might be, I worry it’s not enough. I’m afraid the bad simply outweighs the good, never giving people the chance to consider another perspective. They just don’t have the patience. My mission is a failed one, I suspect.
And I shouldn’t be surprised. We’ve worked pretty damn hard to make flying as tedious and infuriating as possible.
Our propensity to sabotage what could be, and should be, an enjoyable experience, seems to worsen every year. And the saddest part is, it doesn’t need to be this way. The lines don’t have to be so long. The delays don’t have to be so frequent. The security rules don’t have to be so stupid, or the noise levels so aggravating. But we make them so. Flying doesn’t have to suck, yet we insist on it.
What’s the most dreadful part? That’s subjective, I suppose, but I can offer you an opinion on what, to me, are the three worst things to happen to commercial air travel since the dawn of the Jet Age:
REGIONAL JETS
Number three on my list is the advent of the regional jet. Starting in the 1990s, advances in engine efficiency meant that smaller jets with a few as 50 seats could now be operated profitably. This changed the way airlines did business, farming out huge swaths of domestic capacity to contract carriers (the various “Express” and “Connection” outfits) flying what came to be called “RJs.” These planes have always been reliable, safe, and technologically sophisticated, but they’re a sub-par product compared to mainline jets, with tight cabins, limited luggage space and minimal onboard service.
In the old days, turboprop “commuter” planes, as we called them, fed passengers into the big hubs from outlying satellite cities. Suddenly, with the longer range and higher speeds of RJs at their disposal, carriers began deploying them even on mainline routes. Why use a Boeing or an Airbus when you could throw a couple of RJs on a route, flown by a contractor that paid its workers next to nothing?
Their proliferation dragged down wages for tens of thousands of employees. RJ pilots often earned less than $20,000 annually, and working conditions at many regional carriers were dire. Things have improved significantly over the last few years, but an entire generation of workers suffered.
And while those commuter turboprops could fly at low altitudes and use shorter runways, more or less staying out of the way, RJs share the sky with the big jets. Thus they’ve been a huge contributor to delays and congestion — maybe the biggest. At the height of RJ mania in the early 2000s, these mini-jets came to account for close to 50 percent of all commercial flights in the United States. That’s half of the flights carrying maybe twenty percent of the passengers — a terribly inefficient use of airspace and runways. Thankfully these numbers are more reasonable today, but hundreds of RJs are still out there.
TERMINAL RACKET
Next we have airport noise levels. This is the intangible one, but a big one nonetheless. It’s chiefly, but not exclusively, a U.S. phenomenon, and it’s gotten worse in recent years.
Beyond cellphone chatter and the occasional screeching kid, the typical airport terminal should be a relatively quiet place — no noisier than, say, a shopping mall. But we’ve managed to make it hellishly loud thanks to an infatuation with public address announcements, very few of which serve a useful purpose. It didn’t used to be this way.
The din starts in the concourse, where travelers are bombarded with music, promotional announcements, and pointless security advisories. Then, at the gate, at least a dozen mostly redundant PAs accompany the boarding process. There’s little relief on the plane, with cabin crew yapping orders as passengers stow their bags and settle in. Then comes the interminable safety demo, and yet another flurry of announcements. Your first thirty or so minutes onboard is spent being lectured to and barked at.
If even half of this clamor were helpful or informative, it could be excused. But it’s not. It’s nothing but noise, making an already stressful experience that much worse.
Corrosive as it is to travelers’ nerves, the effects can be subtle. You might not realize how loud the average U.S. airport is until you experience one of the more peaceful European or Asian ones. Something feels different… and then it dawns on you: it’s quiet. Some European terminals ban public address announcements completely, and most non-U.S. carriers, too, take it a lot easier with PAs on the plane.
Congrats to the few U.S. airports who’ve restricted the use of PAs. San Francisco, for one. Hopefully more will join.
SECURITY THEATER
But probably the single worst thing to happen to flying is post-9/11 airport security, and all of its foibles and foolishness. In the United States our punching bag is the TSA, but really this is global.
I’m in full agreement that some type of passenger screening is necessary. The monster we created, however, is not the answer. A system that treats every last passenger as a potential terrorist, and everything they carry as a potential weapon, is a ludicrous one, but that’s what we’ve got; an approach we’ve barely budged from in all the years since the attacks of 2001. The exasperating irony being that none of the checkpoint protocols in place today would have prevented the 9/11 hijackers from doing what they did.
I’ve written volumes on all the things wrong and wasteful about airport security. Most of it is obvious, and we’ve gotten so used to it that it hardly warrants repeating. But every now and then, the audacity of it hits you. The other day, watching a TSA guard confiscate someone’s toothpaste, I got to thinking: Have you ever considered the thousands of tons of supplies that are trucked into airports every single day? Food, beverages, alcohol, and endless amounts of retail inventory: all the crap for sale on the concourse. It’s verboten for a passenger to carry through a tube of toothpaste, yet mountains of goods aren’t given more than a cursory inspection.
Which is to be expected, because it’d be impossible to screen even half a percent of it with the same level of scrutiny we devote to passengers. Dare I suggest that a team of terrorists, with someone on the inside, working at a duty free shop or in a restaurant, could easily smuggle in something deadly, then pass it along to someone getting on a plane?
This is only one example of the holes in our security logic. The scenarios are endless. Meanwhile, TSA is micro-inspecting your toiletries. The whole thing is completely insane.
As I’ve always maintained, the true nuts and bolts of keeping terrorists away from planes takes place backstage, as it were, far from the airport. It’s the job of law enforcement and intelligence and international collaboration. It’s not the job of guards on the concourse. What the perfect checkpoint might look like is hard to say, but surely it’s not what we have.
Imagine a journey free of these three scourges. How different it all would feel.
Related Stories:
THE REGIONAL RECKONING
TERMINAL RACKET
WHAT IS AIRPORT SECURITY?
Photos by Daneil Shapiro, Aaskash Dhage, and Scott Fillmer, courtesy of Unsplash.